LAWRENCE LAMBERT
Buffalo,NY
Summary
Results-driven Ready Mix Concrete Dispatch Supervisor with 2 years of experience in overseeing dispatch operations, shipment planning, volume calculations, and inside sales. Adept at coordinating with drivers, ensuring timely deliveries, and optimizing resource allocation to meet customer needs. Skilled in fostering relationships with clients to secure future projects and maintaining compliance with safety and quality standards. Dynamic Restaurant and Bar Manager with over 15 years of experience in managing high-volume establishments. Expertise in staffing & scheduling, training, and team leadership, coupled with a strong track record in beverage menu development, inventory management, catering direction, event planning, and compliance with liquor laws. Adept at driving operational efficiency, enhancing guest experiences, and increasing profitability.
Overview
19
19
years of professional experience
Work History
Ready Mix Dispatch Supervisor
Holcim Quarries
01.2022 - 01.2024
- Supervise daily dispatch operations, ensuring efficient and timely delivery of ready-mix concrete to clients
- Provide inside sales for customers to plan shipments and schedule deliveries based on project timelines
- Monitor weather, traffic, and maintenance issues throughout the operation and adjust routes and trucks as needed and maintain clear communication with drivers, plant operators, and customers as necessary
- Implement cost-effective routing strategies to optimize fleet operations and reduce downtime
- Handle inside sales, assisting clients with product recommendations and securing contracts for future projects
- Monitor inventory levels and coordinate with production teams to maintain adequate stock
- Ensure all activities comply with safety regulations, quality standards, and environmental policies
Taproom Manager
Britesmith Brewing
01.2020 - 01.2024
- Supervise daily taproom operations to ensure seamless service, cleanliness, and compliance with health and safety regulations
- Manage and train staff, including bartenders, servers, and hosts, ensuring proper understanding of beer styles, pairings, and brand storytelling
- Create floor plan and daily duties for front of house staff during opening, service, and closing duties
- Collaborate with the social media director to source images and create promotional materials to enhance the brewery's online presence
- Coordinated with host staff to manage seating arrangements, waitlists, and takeout orders, effectively communicating updates to the expediter and kitchen team to ensure smooth operations
- Count all cash drawers and create front of house staff deposits daily
- Ensure that all drawers are accurate
Front of House Manager
Fat Bob's Smokehouse
01.2022 - 12.2022
- Recruited, trained, and supervised a team on product, procedure, and standards, fostering a collaborative and motivated work environment
- Coordinate with kitchen staff to ensure proper delivery of all menu items for in house, take out, events, pick up catering, and delivery
- Continuing training of staff on new products, procedures, standards, and overall concept
- Work with a social media director to collect images and promotional materials for online presence
- Count all cash drawers and create front of house staff deposits daily
- Monitor inventory levels and coordinate with production teams to maintain adequate stock
- Ensured compliance with all local and state liquor laws, successfully passing all inspections
Front of House and Social Media Manager- Restaurant
Lenox Grill
01.2013 - 01.2019
- Recruited, hired, and trained staff in all aspects of their roles to ensure excellent service and efficiency
- Created and managed schedules for staff, including regular service, banquet events, and off site catering
- Collaborated with the owner and chef to conceptualize, develop, and implement ideas to promote business growth and customer engagement
- Designed, created, and deployed graphics for promotional campaigns across print, video, and online platforms, ensuring consistency with the restaurant's overall branding and strategy
- Oversaw inventory and ordering for front-of-house supplies, including tableware, paper products, beverages, and bar inventory (beer, wine, liquor, soda)
- Expanded bottle, can and draft beer varieties to over 500 choices making it Western New York's largest onsite beer selection
- Maintained a welcoming and professional dining environment, addressing guest concerns promptly and effectively to drive customer satisfaction and loyalty
- Coordinated with vendors and sponsors, annual events with proceeds going to local charities
Environment Artist
Rainbow Studios - THQ
01.2005 - 01.2010
- Produced video game assets for the MX vs
- ATV franchise
- Executed duties based on criteria from the Art Director to present to stakeholders for critique and approval at scheduled intervals
- Resolved computing performance issues originated from the art production department
- Established practice documents and tutorials to expand companies training library
Skills
- Results-driven
- Ready Mix Concrete Dispatch
- Dispatch operations
- Shipment planning
- Volume calculations
- Inside sales
- Coordinating with drivers
- Timely deliveries
- Optimizing resource allocation
- Fostering relationships with clients
- Maintaining compliance
- Safety standards
- Quality standards
- Dynamic Restaurant and Bar Management
- Staffing & scheduling
- Training
- Team leadership
- Beverage menu development
- Inventory management
- Catering direction
- Event planning
- Compliance with liquor laws
- Driving operational efficiency
- Enhancing guest experiences
- Increasing profitability
References
- Saul Rodriguez, Dispatcher, Holcim Quarries, 716.248.4271
- Michael Mararian, Artist, 917.748.3798
- Michael Strom, Executive Chef, The Dockside Bar & Grill, 716.863.0433
Timeline
Ready Mix Dispatch Supervisor
Holcim Quarries
01.2022 - 01.2024
Front of House Manager
Fat Bob's Smokehouse
01.2022 - 12.2022
Taproom Manager
Britesmith Brewing
01.2020 - 01.2024
Front of House and Social Media Manager- Restaurant
Lenox Grill
01.2013 - 01.2019
Environment Artist
Rainbow Studios - THQ
01.2005 - 01.2010