Lawrence Martinez
Raton
Summary
Results-driven professional with a strong background in customer service and automotive parts management. Proven ability to enhance customer satisfaction and streamline inventory processes.
Overview
26
26
years of professional experience
Work History
Retail Parts Professional
Orielly Auto Parts
raton
11.2025 - Current
- Assisted customers in locating and purchasing automotive parts efficiently.
- Maintained accurate inventory records for parts and accessories in the store.
- Processed customer orders and facilitated timely deliveries of parts.
- Greeted customers and provided excellent customer service.
Home Health Professional
Professional Home Health
Raton
01.2020 - 10.2025
- Provided compassionate care to clients in their homes daily.
- Assisted clients with personal hygiene and daily living activities.
- Monitored and documented client health status regularly.
- Administered medications and managed medical equipment as needed.
Car Salesperson
phil long ford of raton
Raton
02.2018 - 01.2020
- Assisted customers in selecting vehicles that fit their needs and preferences.
- Conducted test drives to demonstrate vehicle features and performance to clients.
- Collaborated with finance team to facilitate vehicle financing options for buyers.
- Managed customer inquiries and resolved concerns to ensure satisfaction during purchases.
Correctional Officer
colfax county detention center
Raton
03.2014 - 09.2018
- Supervised inmate activities to maintain safety and security in correctional facilities.
- Conducted regular inspections of cells and common areas for contraband detection.
- Managed inmate classification and movement to ensure compliance with regulations.
- Facilitated communication between inmates and staff to resolve conflicts effectively.
- Assisted in emergency response drills and crisis intervention situations as needed.
Correctional Officer
new mexico corrections dept
Springer
01.2004 - 02.2014
- Supervised inmate activities to maintain safety and security in correctional facilities.
- Conducted regular inspections of cells and common areas for contraband detection.
- Managed inmate classification and movement to ensure compliance with regulations.
- Facilitated communication between inmates and staff to resolve conflicts effectively.
- Assisted in emergency response drills and crisis intervention situations as needed.
- Documented daily activities, incidents, and inmate behavior accurately in reports.
Correctional Officer
cyfd nm boys school
Springer
08.2000 - 01.2004
- Supervised inmate activities to maintain safety and security in correctional facilities.
- Conducted regular inspections of cells and common areas for contraband detection.
- Managed inmate classification and movement to ensure compliance with regulations.
- Facilitated communication between inmates and staff to resolve conflicts effectively.
- Enforced facility rules and procedures to maintain order among the inmate population.
- Assisted in emergency response drills and crisis intervention situations as needed.
Councilor
rancho valmora
watrous
01.2000 - 01.2002
- Facilitated community engagement through public meetings and outreach programs.
- Collaborated with local organizations to address community needs effectively.
- Provided guidance on legislative matters affecting community welfare and development.
- Engaged with constituents to gather feedback and address concerns promptly.
Education
High School Diploma -
Springer High School
Springer, NM05-1999
Skills
- Parts ordering
- Inventory management
- Customer service
- Product knowledge
- Automotive troubleshooting
- Vehicle inspection
- Customer relationship management
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Conflict resolution
- Sales techniques
- Team collaboration
- Performance tracking
- Negotiation
- Loss prevention awareness
- Technical aptitude
- Cash handling proficiency
- Supply chain
- Merchandising strategies
- Returns processing
- Store maintenance
- Account updating
- Maintenance schedules
- Staff training
- Replacement parts identification
- Product demonstration
- Vendor relations
- SAP
- Parts installation
- Supply orders
- Problem-solving skills
Timeline
Retail Parts Professional
Orielly Auto Parts
11.2025 - Current
Home Health Professional
Professional Home Health
01.2020 - 10.2025
Car Salesperson
phil long ford of raton
02.2018 - 01.2020
Correctional Officer
colfax county detention center
03.2014 - 09.2018
Correctional Officer
new mexico corrections dept
01.2004 - 02.2014
Correctional Officer
cyfd nm boys school
08.2000 - 01.2004
Councilor
rancho valmora
01.2000 - 01.2002
High School Diploma -
Springer High School