Retired Chief Master Sergeant with 30 years in Financial Management and Comptroller roles. Skilled in fostering collaborative relationships, delivering clear communications across management levels, and mentoring peers. Proven leadership and customer service abilities, with expertise in assessing situations, identifying key issues, and making timely, informed decisions.
Work History
Drug Demand Reduction Program Manager (DDRP)
9 Months
Loyal Source | 12.2023 - 09.2024
Randomly select and test military and civilian personnel for compliance with Drug Demand Reduction Program. Collect, store, and ship all samples to Department of Defense testing agencies. Reported testing results to Air National Guard leadership each month. Coordinated with Commander, Legal, Security Forces, and Wing Leadership on positive results, facilitating timely response and intervention. Continue to work with agencies and commanders giving monthly updates until case is determined to close. Compiled and presented statistics to Wing and Unit commanders, supporting informed decision-making on drug demand reduction strategies. Identify trends to ensure reduction of future positive drug results.
Arkansas Air National Guard
Hours/week: 40
Supervisor: Mike Mathews
Telephone: (850) 272-8437
Permission to Contact: Yes
Instructor
16 Years
National Guard Bureau (NGB) | 11.2007 - 11.2023
Created and updated teaching material yearly based on Department of Defense, Air Force, and National Guard Bureau regulations and policies. Direct a team of six for course material rewrite and deliver up to three courses at various locations per year. Possesses strong communication and interaction skills; has the ability to adjust teaching style to meet audience learning styles.
Conducted course instruction for one or more courses in the curriculum.
Employed diverse teaching strategies to engage students and enhance learning outcomes.
Developed course curricula and conducted research to support academic objectives.
Assumed additional responsibility for specific administrative tasks.
Superintendent / Supervisory Financial Specialist
17 Years 3 Months
Arkansas Air National Guard | 08.2006 - 11.2023
The Supervisory Financial Specialist assesses the productivity, effectiveness, and efficiency of the wide spectrum (Military Pay, Civilian Pay, Accounts Payable, and Travel Pay) of pay operation programs and to analyze and resolve data gathering, reporting, and/or performance trend problems. Work involves establishing criteria to measure and/or predict the attainment of program or organizational goals and objectives. Work contributes to the improvement of productivity, effectiveness, efficiency and compliance of pay operations. Compliance is measured through the effectiveness of internal controls, responses to audit sample requests from outside the agency and by performance during inspections led by outside agencies. Audited debt remission packets for completeness and accuracy prior to submission to DFAS for ruling, ensuring compliance with regulatory standards. Incumbent is the wing liaison with multiple offices at DFAS for payments that are required to be made outside of the wing across all pay fields (e.g. mobilization travel packets, case management cases, and vendor payments that are held at DFAS awaiting processing). They are required to provide responses to inquiries to high dollar payments, change of status reports, and exception reports for various pay actions to ensure accuracy and legitimacy of payment for their wing. Analyzes Accounts Payable reports and produced locally to resolve payment errors and to ensure timeliness of payments. Certifies obligations made by the wing across all pay fields.
Manages directs and executes wide spectrum pay operations (Military Pay, Civilian Pay, Accounts Payable, and Travel Pay) for wing customers which requires the development of policies and procedures unique to each command in an environment of constantly changing priorities and missions. Develops policies, coordinates, and performs all military pay functions for organizations at all levels of serviced installations.
Resolved administrative and functional issues related to branch responsibilities concerning DCPS and accounting interfaces, facilitating seamless payroll operations. Develops recommendations for actions under uncertain conditions and short and rapidly changing program deadlines, facilitates the resolution of controversial payroll problems for the serviced wing customers, and helps ensure proper interfaces with appropriate DoD and other financial systems.
Exercises accountability and leadership oversight of audits and operational reviews performed by the Internal Control and Quality Review units to ensure correct and proper execution of DoD guidance, policies, and procedures.
Tracked customer satisfaction and implemented actions to improve customer service.
Supervisor: Maj Jeffrey Porter
Telephone: (501) 351-0240
Permission to Contact: Yes
Quality Assurance Specialist
3 Years 6 Months
Arkansas Air Natonal Guard | 02.2003 - 08.2006
The Quality Assurance Specialist has extensive knowledge of applicable laws, policies, regulations, and internal control programs. It is necessary to ensure that review coverage is appropriate in meeting established objectives. The incumbent is also aware of ANG and State financial management objectives, missions, policies and systems, and their relationships with national and local organizational elements, to advise the FM on a wide range of financial management issues that are required. Qualitative and quantitative techniques are used for analyzing and measuring the effectiveness and efficiency of financial operations; reliability of financial reporting; and compliance with applicable laws and regulations. In-depth knowledge is required and applied for analytical and evaluative methods and techniques in order to research, develop, modify and maintain qualitative standards, develop statistical measures; and to identify, establish, and monitor trends. Conducting studies and investigations, problem analysis, and determining the effectiveness of procedures, and evaluating quality data upon which accurate management conclusions and decisions are based are all critical capabilities to this position.
Oversaw Quality Assurance (QA) Program, providing technical assistance and advice to Financial Manager (FM) and staff.
Researched, developed, modified, and maintained qualitative standards for use in evaluating and monitoring performance indicators.
Focal point for fraud prevention. Reviews retrieval data provided by the local systems branch to screen for any unauthorized access level or dual access between the payable systems and the general accounting system.
Identified system changes and conducted system change tests to ensure accurate matching of duplicate payments and collections.
Prepares and briefs various reports and bulletins, on a routine basis, through various electronic communications such as, emails and websites throughout the Wing financial management community.
Assessed need for refresher and supplementary training; developed, scheduled, and conducted training to meet identified requirements.
Supported team by taking on extra responsibilities to enhance program effectiveness.
Financial Management Technician
9 Years 7 Months
Air Force | 07.1993 - 02.2003
This position is used to provide accurate financial information and decision support to organizational leadership to manage federal resources required for mission accomplishment. The Financial Management Technician applies conventional practices as well as, unique solutions to treat a variety of issues and problems in accounting, budget or financial management transactions. Issues might result from insufficient information about the transaction, a need for more efficient processing procedures or requests to expedite urgently needed cases. The work affects the quality, quantity, and accuracy of the organization’s financial records and operations and the individual member’s master military pay account. This position impacts the ability of the organization’s leadership to make sound financial decisions and safeguard federal resources in accordance with law and regulations or may significantly impact the individual member’s pay records.
Performs broad-in-depth financial analysis of interrelated accounting, logistics and computer file systems concerning pay, accounts payable or receivable, and various travel entitlements to resolve especially difficult and sensitive, out-of-balance conditions associated with processing actions within Financial Management systems. Analyzes and evaluates data to conduct a variety of fiscal reconciliations, reviews, and account adjustments. Analyzes diverse financial management technical methods, techniques, precedent cases, and procedures to resolve.
Interpreted data to identify problems, determined nature of issues, devised resolutions, and recommended solutions for systemic changes enhancing operational efficiency.
Sorted complex information regarding public law, fiscal law, and Department of Defense regulations to provide comprehensive financial management services.
Analyzed and processed transactions with U.S. Treasury and local financial institutions to ensure timely credits and collections in compliance with laws and regulations.
Analyzes and processes transactions directly with U.S. Treasury and local financial institutions to ensure credits and collections are accomplished in a timely manner in accordance with law, regulation and policy.
Uses computer master file systems, document processing and the effects of transactions on existing records to modify normal automated processes while protecting historical data. Ensures accuracy of modifications relating to payments, contract modifications, accessions, separations, collections, disbursements, garnishments, electronic fund transfer changes, and out-of-service debts or other actions involving complicated adjustments
Education
Associates - Financial Management
Community College of the Air Force | Montgomery, AL | 02-2014