Lawrence Smith
Prattville ,AL
Summary
A U.S. Marine Corps veteran specialized in Telecommunication productions, warehouse inventory and details, customer service skills, operational security, and troubleshooting problematic scenarios. A motivated individual who takes extreme pride in the successful work that has been appointed with high levels of initiative creativity to create a safe and prosperous work environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Cook's Pest Control
07.2023 - Current
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Negotiated contracts with clients and developed relationships with key personnel.
Marco's Pizza
10.2022 - 06.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Unemployed
VA Medical Referred
10.2021 - 10.2022
Precision Metal
05.2021 - 10.2021
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reviewed order data to verify transactions and shipping dates.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Communicated with vendors and suppliers to verify timely delivery of goods.
Shipping and Receiving Lead
Big Lots Distribution Center
07.2019 - 03.2021
- Pulled, verified, and packaged items for shipment.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Receiving Material handler/ Receiving Dock Team Leader
Allstate Beverage Company
10.2018 - 04.2019
- Used hand-held scanners and physical logs to accurately track item movements.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
Driver
Hyundai
05.2018 - 08.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Warehouse Load Crewman/ UPS and FEDex Package Handler Assistant
Kinpak Inc.
10.2017 - 02.2018
- Operated various construction equipment and tools.
- Troubleshot and resolved mechanical problems with various systems and equipment.
- Assisted with maintenance of fuel systems and associated components.
- Updated logs for onboard equipment and machinery following correct documentation procedures.
Telecommunications
United States Marine Corps
05.2005 - 04.2017
- Followed standards and procedures to maintain safe work environment.
- Accurately read, understood and carried out written instructions.
- Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
- Monitored and analyzed system performance, such as network traffic, security and capacity.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Communicated effectively with vendors to determine pricing and technical specifications for available hardware, software and services.
- Repaired cut cable of various sizes and worked with color-coded wires and cables.
- Developed cost estimates for system and component implementation and operation.
- Used [Software] to prepare and evaluate network diagrams, floor plans and site configurations for both new and existing facilities.
- Proven ability to learn quickly and adapt to new situations.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
Recruiter
United States Marine Corps
09.2012 - 07.2015
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Developed recruiting strategies to identify qualified candidates and build network.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Advised managers on best practices to maintain compliance with applicable laws.
- Completed human resource operational requirements by scheduling and assigning employees.
Education
Welding Associates Program -
Trenholm Tech
Montgomery, AL01.2019
Studied Information Technology -
South University
Montgomery, AL02.2018
High School Diploma -
Jefferson Davis High School
Montgomery, AL05.2005
Skills
- Telecommunications Skills
- Critical Thinking
- Splicing Wires
- Leadership Management
- Installing Cables
- Skilled in Power Tools handling
- Secret Security Clearance
- Warehouse Operations
- Disaster Preparedness
- Diversity Adaptive
- Pallet Jack
- Attentive to Detail
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Satellite Troubleshooting
- Customer Service Skills
- Emergency Response
- Staff Management
- Threat Management
- Crime Prevention
- Surveillance
- General Security
- Military Experience
- Weapons Training
- Security Screenings
- Background Checks
- Public relations
- Interpersonal skills
- Physical fitness
Timeline
Cook's Pest Control
07.2023 - Current
Marco's Pizza
10.2022 - 06.2023
Unemployed
VA Medical Referred
10.2021 - 10.2022
Precision Metal
05.2021 - 10.2021
Shipping and Receiving Lead
Big Lots Distribution Center
07.2019 - 03.2021
Receiving Material handler/ Receiving Dock Team Leader
Allstate Beverage Company
10.2018 - 04.2019
Driver
Hyundai
05.2018 - 08.2018
Warehouse Load Crewman/ UPS and FEDex Package Handler Assistant
Kinpak Inc.
10.2017 - 02.2018
Recruiter
United States Marine Corps
09.2012 - 07.2015
Telecommunications
United States Marine Corps
05.2005 - 04.2017
Welding Associates Program -
Trenholm Tech
Studied Information Technology -
South University
High School Diploma -
Jefferson Davis High School
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