Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lawrence Stephens

CO

Summary

People Focused leader with strong background in leading teams, managing projects, and achieving strategic objectives. Proven record of developing efficient processes, ensuring high standards, and aligning organizational goals. My collaborative approach of partnerships and commitment to excellence have been instrumental in driving success and fostering a culture of teamwork and innovation.

Overview

34
34
years of professional experience

Work History

Director of Installation and Service

Comcast
01.2022 - Current
  • Led a team of over 160 employees who support Technical Operations across the Denver Metro and Northern Colorado footprint, serving five field offices
  • Established strong relationships with key stakeholders, both internal and external
  • Led change management initiatives to foster culture of innovation through reward and recognition
  • Improved process and reporting to assist in operation excellence success
  • Coordinated projects across multiple teams to ensure timely completion.

Director of Field Operations

Mountain West Region
01.2017 - 01.2021
  • General Manager and Senior leader of Network/Fulfillment operations for (6) field offices across northern Colorado summer/winter resort communities (Vail/Beaver Creek/Arrowhead, Aspen, Winter Park, Steamboat Springs, Breckenridge/Keystone, Glenwood Springs)
  • Built and maintain close customer relationships as the face of Comcast for small mountain communities including being closely involved in franchise agreements
  • Successfully partnered on a new construction project for the cities of Eagle/Gypsum and Kremmling
  • Managed employee relations with a focus on customer and team member interactions, touchpoints, and methods of engagement.

Technical Operation Manager

Heartland Region
01.2012 - 01.2017

Sergeant (Retired)

UNITED STATES ARMY
01.1991 - 01.2011

Education

Master of Business Administration (M.B.A.) -

The University of Arizona

Bachelor of Business Administration -

University of Arkansas Grantham

Denver Leadership Academy -

Daniels College of Business
University Of Denver

Skills

  • Strategic planning
  • Conflict resolution
  • Adaptability
  • Development
  • Collaborator
  • Communication
  • Cultivating trust
  • Organization
  • Operations Management
  • Team Management
  • Staff Development
  • Business Administration

Timeline

Director of Installation and Service

Comcast
01.2022 - Current

Director of Field Operations

Mountain West Region
01.2017 - 01.2021

Technical Operation Manager

Heartland Region
01.2012 - 01.2017

Sergeant (Retired)

UNITED STATES ARMY
01.1991 - 01.2011

Master of Business Administration (M.B.A.) -

The University of Arizona

Bachelor of Business Administration -

University of Arkansas Grantham

Denver Leadership Academy -

Daniels College of Business
Lawrence Stephens