Lawrence Stone

• Delivered parts and furniture to customer
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.

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• Loaded truck and properly secured items to prevent damage for deliveries.
• Managed customer inquiries and complaints in polite and professional manner.
• Improved customer satisfaction by providing professional, courteous service throughout the delivery process.
• Demonstrated strong attention to detail while inspecting furniture before delivery, identifying any defects or damages prior to departure from the warehouse.
• Promoted a clean work environment by maintaining a neat appearance both personally and within the vehicle.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.

• Cultivated positive working relationships with coworkers from diverse backgrounds, fostering teamwork essential for completing complex remodel assignments.
• Utilized problem-solving skills to address unforeseen challenges during the remodeling process, ensuring minimal impact on store operations and customer satisfaction.
• Assisted management in implementing store layout changes, leading to improved navigation for customers.
• Collaborated with team members to complete overnight remodeling assignments, resulting in a well-organized store layout.

• Kept kitchen areas neat and clean by removing trash and organizing supplies.
• Followed supervisor instructions to complete tasks on time.
• Kept work area clean, dry, and free of debris to prevent incidents and accidents.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
• Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
• Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
• Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
• Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
• Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

• Completed clerical tasks such as filing, copying, and distributing mail.
• Increased office efficiency by organizing and maintaining a well-structured filing system.
• Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
• Interacted with customers by phone, email, or in-person to provide information.
• Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
• Maintained digital and physical files for projects, business records and customer accounts.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Improved customer satisfaction by addressing inquiries promptly and professionally.
• Executed record filing system to improve document organization and management.