Lawrence Webster
Pittsboro
Summary
Dynamic and reliable professional in the hospitality sector. Known for exceptional customer service and suggestive selling expertise, contributing to increased sales and improved customer experiences. Ready to leverage knowledge to drive business success.
Overview
4
4
years of professional experience
Work History
Bartender
Boxcar Bar + Arcade
10.2024 - Current
- Prepared, served and created a diverse range of cocktails and beverages to customers.
- Collaborated with team members to create a cohesive work environment during busy shifts.
- Maintained cleanliness and organization of bar area in accordance with health standards.
- Provided exceptional customer service, enhancing overall guest experience and satisfaction.
- Assisted in managing inventory levels, ensuring availability of popular drinks and supplies.
Lead Bartender
Havoc Brewery
03.2024 - 10.2024
- Oversaw daily bar operations, ensuring efficient workflow and high-quality service.
- Trained and mentored junior bartenders on beverage preparation and customer service standards.
- Managed inventory levels, conducting regular stock assessments to minimize waste and optimize supply chain.
- Collaborated with management to implement promotional events, increasing customer engagement and sales volume.
- Provided exceptional customer service, resolving issues promptly to enhance overall patron experience.
Bar Manager and Head Bartender
Big Mikes BBQ
01.2024 - 10.2024
- Managed daily bar operations, ensuring efficient service and customer satisfaction.
- Trained staff on beverage preparation techniques and customer engagement strategies.
- Developed seasonal drink menus to enhance customer experience and drive sales.
- Implemented cost control measures to reduce waste and improve profitability.
Bar Manager
WXYZ Lounge
08.2021 - 12.2023
- Managed bar operations, ensuring compliance with health and safety regulations.
- Developed and implemented innovative cocktail menus to enhance customer experience.
- Trained staff on mixology techniques and customer service best practices.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Analyzed sales trends to adjust pricing strategies and promotional offerings.
- Established strong vendor relationships to secure quality supplies at competitive prices.
- Coordinated special events, increasing bar visibility and driving revenue growth.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Oversaw event setup and breakdown, optimizing workflows for maximum productivity.
- Collaborated with marketing teams to create promotional materials and drive attendance.
- Analyzed event performance metrics to identify improvement areas and strategic opportunities.
Education
High School Diploma -
Northwood High School
Pittsboro, NC06-2006
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Customer service expertise
- Complex Problem-solving
- Hospitality service expertise
- Suggestive selling
Timeline
Bartender
Boxcar Bar + Arcade
10.2024 - Current
Lead Bartender
Havoc Brewery
03.2024 - 10.2024
Bar Manager and Head Bartender
Big Mikes BBQ
01.2024 - 10.2024
Bar Manager
WXYZ Lounge
08.2021 - 12.2023
High School Diploma -
Northwood High School