Lawrence Williams
Sterling Va,VA
Summary
Dynamic security professional with experience at Allied Universal, skilled in monitoring premises and enforcing access control. Proven ability to maintain surveillance equipment and report incidents effectively. Recognized for exceptional customer service and adept problem-solving, ensuring safety and satisfaction for all personnel and visitors.
Overview
6
6
years of professional experience
Work History
Unarmed Security Officer
Allied Universal
sterling va, VA
08.2023 - Current
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to deter and detect suspicious activity.
- Enforced access control procedures for visitors and employees effectively.
- Reported incidents and prepared detailed documentation for management review.
- Provided exceptional customer service while assisting visitors and staff inquiries.
- Maintained surveillance equipment and ensured proper functionality at all times.
- Greeted visitors upon arrival at the facility and directed them accordingly.
- Monitored CCTV surveillance system footage for suspicious activities.
Customer Service Representative
Lowe's Home Improvement
sterling va, VA
01.2020 - 06.2022
- Assisted customers with product inquiries and service requests.
- Resolved customer complaints through effective communication and problem-solving.
- Educated customers on product features, benefits, and proper usage.
- Maintained product displays and ensured inventory accuracy on the sales floor.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Data Center Technician Training
ADCS TECHNOLOGY
Sterling Va02-2024
High School Diploma -
ASSEMBLY OF GOD HIGH SCHOOL SYSTEM
LIBERIA06-2003
Skills
- Monitoring premises
- Access control enforcement
- Surveillance equipment maintenance
- CCTV monitoring
- Incident reporting
- Customer relationship management
Timeline
Unarmed Security Officer
Allied Universal
08.2023 - Current
Customer Service Representative
Lowe's Home Improvement
01.2020 - 06.2022
Data Center Technician Training
ADCS TECHNOLOGY
High School Diploma -
ASSEMBLY OF GOD HIGH SCHOOL SYSTEM
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