Terranie Washington
Summary
Resourceful Security Professional experienced in safeguarding facilities through effective monitoring, incident prevention, and rapid response. Adept in enforcing security protocols, documenting incidents, and administering first aid. Knowledgeable in safety procedures, risk assessment, and emergency response, with a diverse background in customer service, healthcare support, and food safety.
Overview
5
5
years of professional experience
Work History
Unarmed Security Guard
Cehic Security Solutions
Columbia
03.2026 - Current
- Monitored premises, ensuring safety and security of property and personnel through proactive observation.
- Conducted regular patrols to detect suspicious activity and potential hazards.
- Responded promptly to alarms and emergencies, maintaining a calm demeanor.
- Assisted in implementing security protocols and emergency response procedures.
- Investigated disturbances, theft, vandalism, accidents, medical emergencies, and fires on site, providing detailed reports to enhance incident response.
- Maintained accurate records of daily occurrences including shift logs and incident reports.
- Provided excellent customer service while interacting with staff and guests.
Unarmed Security Guard
Allied Universal Security Services
Columbia
07.2025 - 10.2025
- Maintained accurate daily records, including shift logs and incident reports, to ensure effective communication and accountability.
- Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
- Conducted daily security checks of the premises, equipment, and vehicles.
- Enforced rules and regulations within the facility while maintaining a professional demeanor.
- Verified identification documents presented by individuals entering the facility as part of routine security procedures.
- Prepared detailed incident reports for management review, facilitating informed decision-making and response strategies.
Cashier/Line Cook/Prep Cook/Trainer
White Castle Restaurant
St Louis
06.2024 - 07.2025
- Processed cash and credit card payments accurately, ensuring efficient transactions during busy shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints with patience and professionalism, contributing to improved customer satisfaction.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Performed tasks assigned by management to support team operations.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Trained new team members in cash register operations and customer service protocols, enhancing team performance and service quality.
Kitchen Assistant Intern
Superior Blessings
Columbia
09.2024 - 12.2024
- Prepared ingredients for daily menu items according to chef specifications.
- Prepared ingredients for daily menu items, ensuring quality and consistency per chef specifications.
- Operated kitchen tools and equipment safely while following instructions.
- Kept workstations clean throughout shifts.
- Executed tasks from the head chef and sous chef to maintain kitchen workflow.
- Operated kitchen appliances, including blenders and mixers, to prepare food efficiently.
- Followed health codes for safe food handling practices.
- Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
- Developed new skills to enhance team support and better meet customer needs.
Cashier/Line Cook/Prep Cook/Trainer
Wendys Restaurant
St Louis
02.2024 - 12.2024
- Processed cash and credit card payments accurately during peak shifts to ensure efficient transactions.
- Handled cash and credit card payments accurately during busy shifts.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints with patience and professionalism, leading to improved customer satisfaction.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed various operational tasks to ensure smooth workflow.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided high level of customer service through active listening and engagement, fostering positive customer experiences.
- Completed assigned tasks from management to support team goals.
Caregiver
Home Healthcare Providers
St Louis
01.2021 - 01.2024
- Improved patient outlook and daily living through compassionate care.
- Delivered emotional support and companionship to enhance client well-being during visits.
- Monitored patients for changes in physical, emotional, mental, or behavioral conditions, facilitating timely interventions.
- Coordinated client transportation to medical appointments and community events, ensuring access to essential services.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Cashier/Court Monitor
SkyZone Entertainment
St Louis
05.2023 - 11.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Managed cash register operations during peak hours to ensure smooth transactions.
- Greeted customers and addressed inquiries about products and services, enhancing customer satisfaction.
- Assisted management with various tasks to support operations.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided attentive customer service to patrons through active listening and engagement, fostering loyalty.
- Resolved customer inquiries and issues promptly, contributing to positive shopping experiences.
- Executed additional tasks designated by management.
Education
Rock-bridge High-school
Columbia, MOSkills
- Surveillance monitoring
- Loss prevention tactics
- CCTV tracking
- Maintaining confidentiality
- Situational awareness
- Incident reporting
- Security protocols
- Customer service
- Conflict resolution
- Team collaboration
- Emergency response coordination
- Personal care assistance
- Client advocacy
- Attention to detail
- Alzheimer's care
- Customer transaction processing
- Team training
- Monitoring premises
- CCTV operation
- Security reporting
- Access control
Timeline
Unarmed Security Guard
Cehic Security Solutions
03.2026 - Current
Unarmed Security Guard
Allied Universal Security Services
07.2025 - 10.2025
Kitchen Assistant Intern
Superior Blessings
09.2024 - 12.2024
Cashier/Line Cook/Prep Cook/Trainer
White Castle Restaurant
06.2024 - 07.2025
Cashier/Line Cook/Prep Cook/Trainer
Wendys Restaurant
02.2024 - 12.2024
Cashier/Court Monitor
SkyZone Entertainment
05.2023 - 11.2023
Caregiver
Home Healthcare Providers
01.2021 - 01.2024
Rock-bridge High-school