Lawrence Wismer
Waco,TX
Summary
Dynamic and dependable professional with a strong work ethic and a valid driver's license, experienced at DoorDash. Proven track record in customer service and quality assurance, effectively resolving inquiries and enhancing satisfaction. Skilled in machine operation and teamwork, consistently achieving operational goals while maintaining high standards of safety and efficiency.
Overview
22
22
years of professional experience
Work History
Delivery Driver
DoorDash
06.2023 - Current
- Delivered food orders efficiently, ensuring timely service and customer satisfaction.
- Navigated complex routes using GPS technology to optimize delivery times.
- Maintained vehicle in clean and operational condition, adhering to safety protocols.
- Communicated effectively with customers to coordinate deliveries and resolve issues.
Customer Service Representative
Miracle Ear
04.2025 - 11.2025
- Resolved customer inquiries efficiently, ensuring high satisfaction levels and first-contact resolution.
- Assisted in training new team members on customer service protocols and company products.
- Managed customer complaints by implementing effective problem-solving techniques to reach satisfactory outcomes.
- Utilized CRM software to track customer interactions and streamline service processes.
Food Production Worker
Cargill
10.2023 - 05.2024
- Operated production machinery efficiently to meet daily output targets.
- Monitored product quality, ensuring adherence to safety and hygiene standards.
- Collaborated with team members to streamline workflow processes and improve efficiency.
- Assisted in training new staff on equipment operation and safety protocols.
Sales Associate
Cefcostores
06.2023 - 10.2023
- Assisted customers in selecting products to meet their needs and preferences.
- Processed transactions accurately and efficiently at point of sale.
- Maintained organized displays to enhance product visibility and accessibility.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
Packaging Associate
Pilgrim Pride
12.2022 - 06.2023
- Operated packaging machinery to ensure efficient production flow and product quality.
- Conducted quality inspections on finished products to maintain compliance with safety standards.
- Collaborated with team members to streamline packaging processes and reduce waste.
- Trained new associates on best practices for equipment operation and safety protocols.
Shift Manager
Festival Foods
03.2019 - 09.2021
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members on operational procedures and best practices.
- Implemented process improvements that enhanced workflow efficiency and productivity.
- Monitored inventory levels, coordinating restocking efforts to maintain optimal supply levels.
Machine Operator
SFN Group
09.2003 - 01.2017
- Operated machinery to meet production schedules and quality standards.
- Monitored equipment performance, identifying issues and implementing corrective actions.
- Trained new operators on safety protocols and machine operations.
- Conducted regular maintenance checks to ensure optimal machine functionality.
Education
High School Diploma -
Grand Ledge High School
Grand Ledge, MI05-2025
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Active listening
- Teamwork and collaboration
- Machine operation
- Strong work ethic
- Equipment monitoring
- Stocking and inventorying
- Stocking and inventory
- Quality assurance
- Dependable and reliable
Timeline
Customer Service Representative
Miracle Ear
04.2025 - 11.2025
Food Production Worker
Cargill
10.2023 - 05.2024
Delivery Driver
DoorDash
06.2023 - Current
Sales Associate
Cefcostores
06.2023 - 10.2023
Packaging Associate
Pilgrim Pride
12.2022 - 06.2023
Shift Manager
Festival Foods
03.2019 - 09.2021
Machine Operator
SFN Group
09.2003 - 01.2017
High School Diploma -
Grand Ledge High School