Lawrence A Davanzo
Riverside,CA
Summary
Dynamic Sales Representative with extensive experience in expanding customer bases through relationship building and collaboration with marketing for impactful promotions. Skilled in educating customers on product benefits and optimizing project efficiency. Proven ability to address customer concerns promptly and mentor junior team members.
Overview
18
18
years of professional experience
Work History
Sales Representative
Riverside Tool Company
03.2019 - 09.2023
- Educate customers on features, benefits, and competitive advantages of quality tools..
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Increased sales revenue by identifying and targeting high-potential accounts.
Handyman/Construction Worker
Self Employed
02.2014 - 03.2019
- Spearheaded the successful completion of various construction projects.
- Improved project efficiency by streamlining construction processes and implementing innovative techniques.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Improved client satisfaction by providing timely and quality handyman services for various home repairs.
Client Service/Sales Representative
Life Alert
01.2006 - 02.2014
- Address inbound and outbound customer information from television advertisements and brochures.
- Evaluate customer's needs providing the best protection for them to maintain their independence at home, preventing catastrophic health emergencies.
- Participated in special marketing tests to help promote increased sales.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales skill sets.
Education
Associate of Applied Science -
ITT Technical Institute
Youngstown, OH06-1991
Leadership/Success Degree -
Success Education of Florida
Kissimmee, FL01-1985
High School Diploma -
Liberty High School
Youngstown, OH06-1973
Skills
- Customer Service
- Customer Relations
- Interpersonal communication skills
- Product and service knowledge
- Sales closing
- Sales expertise
Additional experience
Holiday Inn
Big Brothers/Big Sisters of Mahoning County
Ramada Inn
American Heart Association
Mothers Against Drunk Drivers
Great Outdoor American Adventures
Winners Circle Beach and Tennis Resort
Success Education of Florida
Tools For The Trades
Integrity Marketing
Network Data Services
Timeline
Sales Representative
Riverside Tool Company
03.2019 - 09.2023
Handyman/Construction Worker
Self Employed
02.2014 - 03.2019
Client Service/Sales Representative
Life Alert
01.2006 - 02.2014
Associate of Applied Science -
ITT Technical Institute
Leadership/Success Degree -
Success Education of Florida
High School Diploma -
Liberty High School
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