Reading and listening to personal development material
Lawrence West
Customer Service/Sales
Flint,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Community Living Skills Specialist
Gt Independence
12.2012 - Current
- Supervised daily activities and provided assistance when needed.
- Completed all daily living tasks to enhance quality of life for clients.
- Transported individuals to medical appointments and other errands.
- Organized field trips and other recreational activities.
Independent Sales Associate
PPLSI
08.2008 - Current
- Implemented targeted marketing campaigns designed for maximum impact on potential buyers.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Fostered lasting relationships with clients through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Developed and maintained strong working relationships with professionals within assigned territory.
Mortgage Loan Originator
Centurion Mortgage
04.2005 - 08.2008
- Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients.
- Provided exceptional customer service throughout the entire loan process from initial consultation to closing day.
- Worked with underwriters to fix application problems and resolve issues.
- Increased loan application approvals by efficiently processing and reviewing documents for accuracy and compliance.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Attended networking events to build professional relationships within the local community, generating increased leads.
Education
High School Diploma -
Northern High School
Flint, MI 05.2001 -
Skills
Continuous Improvement
Idea Development and Brainstorming
Advanced Communication
Relationship Building
Interests
Exercising by walking daily
Watching sporting events
Timeline
Community Living Skills Specialist
Gt Independence
12.2012 - Current
Independent Sales Associate
PPLSI
08.2008 - Current
Mortgage Loan Originator
Centurion Mortgage
04.2005 - 08.2008
High School Diploma -
Northern High School
05.2001 -