Laxman Kumar Thota
Summary
With 18 years in IT, this professional excels in diverse domains such as infrastructure, Microsoft technologies, and virtualization. Proficient in Azure, VMware, and Windows, they lead tasks from cloud migration to disaster recovery. Notably skilled in Active Directory, they manage LDAPS integration, AADConnect implementation, and One Identity solutions. Beyond technical prowess, they proactively handle change processes and incidents, emphasizing documentation and security, evident in SSL cert updates and Active Directory load balancing. Collaborating with various teams, they integrate systems seamlessly, contributing significantly to organizational objectives. In summary, this seasoned IT professional combines expertise and a proactive mindset, enhancing IT infrastructures in a multifaceted manner.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Infra Ops Specialist Project
Cognizant Technology Solutions
08.2022 - Current
- Recovery of user's data and access as prior to the cyber incident and help them to manage in day-to-day tasks
- Active Directory Domain Controllers health monitoring, management of user and computer accounts and management of services requests
- Building, maintaining, managing, and monitoring the various Windows Servers in both
- Virtual and physical environments
- Responsible for ensuring that the infrastructure solutions adhere to technical standards by working with various other teams
- Tracking and escalation of incidents with Microsoft technical support
- Knowledge base creation & Providing support for User Service Desk, team members as well as the end users
- Project Activity: o Migrating the user and computer Objects from on premises Active Directory to Azure Cloud AD using the AAD Connect Server for resiliency and security of the accounts and the data
- Creating a new hardened structure (GPOs and OUs) in the global AD environments where the computer, user objected will have restricted and controlled access
- Advise application teams on best practices and negotiate viable solutions by balancing needs and risks
- Provide high level directions and assume leadership to ensure project deliverables are to spec and on time
- Constantly review internal processes and recommend changes based on platform product roadmaps and evolutions
- Day to day operations in managing and monitoring the Windows servers, domain users & computer accounts to meet the compliance
- O Monitoring and checking the replications status, backup status and health of all the Domain Controllers and Windows servers which are both physical and
- Virtual machines
- Working with various support teams to configure the new and existing applications and appliances to authenticate/upgrade on both SSL and non-
- SSL
- Implementation of new tools, services, and technics to improve the infrastructure security and resiliency
- Maintaining the servers across various domain which involves migration, deployments and monitoring of Physical & virtual servers and the hosts
- Document the business process, design and requirements for the server builds considering the SLAs & SOPs.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Followed all company policies and procedures to deliver quality work.
Technical Lead- Infra and Cloud
Hanu Software Solutions Inc
05.2017 - 08.2022
- Migrating on-premises VM's to Azure with ASR
- Migrating AWS VM's to Azure with ASR
- Responsible for complete discovery and assessment of on-premises environment for migration
- Hands on Azure deployment planner
- Hands on Azure Dependency mapping
- Configure Azure AD and set registered custom domains
- Migrating on-premises AD users to Azure AD with AD connect tool
- Troubleshooting AD connect synchronization issues
- Configure Azure Active Directory and set registered custom domains to sync with on- premises environment Using AD connect to create hybrid cloud infrastructure
- Monitoring of AD connect health in the hybrid environment
- Migrating on-premises web application to Azure
- Migrating on-premises SQL servers to Azure IaaS and PaaS service
- Migrating on-premises VM's to Azure with ASR and double take
- Responsible to Configuring and managing Virtual Machines, Storage, network and applications using Windows Azure portal
- Configure high availability, Traffic manager and load balancers in Azure
- Upload and deploy Azure VM using custom images
- Implement network security in Azure environment through Endpoints, ACL and rules in windows azure portal
- Install and configuration of all the Windows server operating systems
- Managing and troubleshooting all the windows server operating systems
- Worked on Windows Active directory group policies
- Part of Windows and VMware recovery team
- Restored servers from Ransomware virus
- Responsible to handle the team
- Responsible to Restore the physical and virtual servers from Commvault console
- Responsible to build new physical and virtual servers
- Responsible to make sure the servers are up to date with patches and antivirus
- Responsible to make all the documents up to data and verified.
- Provided educational expertise and mentoring to junior team members.
- Investigated system issues and implemented resolutions to reduce downtime.
Technical Lead - Infra and Cloud
Hanu Software Solutions Inc
12.2016 - 05.2017
- Azure Migrate assessment for migration
- Investigated system issues and implemented resolutions to reduce downtime.
- Improved systems with addition of new features and infrastructure.
- Azure Deployment planner for migration
- Migrating on-premises VM's to Azure with ASR
- Migrating AWS VM's to Azure with ASR
- Responsible for implementing and architect Azure cloud and network infrastructure.
Infra Ops Specialist
Cognizant Technology Solutions
12.2009 - 12.2016
- Responsible to Configuring and managing Virtual Machines, Storage, network and applications using Windows Azure portal.
- Responsible to configure alert notification to monitor CPU matrices, VM server .health's and events logs.
- Provisioning Azure and AWS VM's to application team for testing and developing applications.
- Migrating on-premises AD users to Azure AD with AD connect tool.
- Troubleshooting Azure AD connect synchronization issues.
- Monitoring of Azure AD connect health in the hybrid environment.
- Responsible for infrastructure requirement fulfillment.
- Datacenter migration of legacy ESX to V-block infrastructure with the help of V2V.
- Physical servers to V-block infrastructure with the help of P2V.
- Responsible for ordering V-block infrastructure.
Responsible for VM life cycle process.
- Coordinating with various vendors related to performance issues on Novartis applications.
- Responsible for V-block DEV IT ESX environment.
- Responsible for administration of Windows 200x servers.
- Design and Implementation of Virtual Servers using VMware.
- Troubleshooting ESX issues.
- Exception in Remote management of servers.
- Responsible for raising Change Request.
- Worked on application upgrades.
- Worked on server upgrades.
Technology Citrix/Windows Administrator
Cognizant Technology Solutions
05.2009 - 12.2009
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
- Responsible for administration of Windows 200x servers.
- Responsible for administration of Citrix.
- Responsible for Citrix hot fix deployment.
- Troubleshooting of Citrix published applications.
- Design and Implementation of Virtual Servers using VMware.
- Exception in Remote management of servers.
- Attending the calls Assigned through Remedy Incident Management System, based on Request Priorities and Closing them within Violation Period.
- Responsible for raising Change Request in Remedy.
- Responsible for patching of servers using WSUS.
- Maintenance of Trend Micro Antivirus Server and the deployment of the client versions.
- Responsible for deployments in Application servers.
- Exception in installation and configuration of IBM WebSphere (Base and Network deployment).
- Good exposure to deployments in Web sphere.
- Excellent in Server builds through HP ILO and DS View.
Citrix /Windows Administrator
Butler International Pvt. Ltd
05.2008 - 04.2009
- Project Abstract Avon Cosmetics USA and UK, Worked on Support of Citrix Farm with 4.5 production/Dev/QA setup .
- Responsible for administration of Windows 200x servers
- Responsible for administration of Citrix
- Responsible for Citrix hot fix deployment
- Troubleshooting of Citrix published applications
- Design and Implementation of Virtual Servers using VMware
- Exception in Remote management of servers
- Attending the calls Assigned through Remedy Incident Management System, based on Request Priorities and Closing them within Violation Period
- Responsible for raising Change Request in Remedy
- Responsible for patching of servers using Shavlik
- Maintenance of Trend Micro Antivirus Server and the deployment of the client versions
- Responsible for deployments in Application servers
- Exception in installation and configuration of IBM Web sphere (Base and Network deployment)
- Good exposure to deployments in Web sphere
- Excellent in Server builds through HP ILO and DS View.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
Technology, Windows Administrator
Citrix
05.2008 - 04.2009
- Project Abstract Avon Cosmetics USA and UK, Worked on Support of Citrix Farm with 4.5 in production/Dev/QA setup
- Role
- Responsible for administration of Windows 200x servers
- Responsible for administration of Citrix
- Responsible for Citrix hot fix deployment
- Troubleshooting of Citrix published applications
- Design and Implementation of Virtual Servers using VMware
- Exception in Remote management of servers
- Attending the calls Assigned through Remedy Incident Management System, based on Request Priorities and Closing them within Violation Period
- Responsible for raising Change Request in Remedy
- Responsible for patching of servers using Shavlik
- Maintenance of Trend Micro Antivirus Server and the deployment of the client versions
- Responsible for deployments in Application servers
- Exception in installation and configuration of IBM Web sphere (Base and Network deployment)
- Good exposure to deployments in Web sphere
- Excellent in Server builds through HP ILO and DS View.
Citrix / Window Administrator
Four Soft Limited
02.2007 - 05.2008
- In house and client support for over 500 employees with all type of support like desktop, application, Microsoft Exchange, AD, DNS, DHCP, Iron port and supported various clients for application (Oracle application server) issues.
- Installing and configuring Citrix Presentation Server 3.0
- ICA client configuration and management
- Troubleshooting Problems Related to Citrix Presentation Server 3.0 such as Managing Printers, Managing User Sessions and Connections .
- Excellent in managing users, roles, security privileges in ADS
- Good Experience in Installing Servers in Windows 200X with Redundant Array of Independent Disks (RAID) technology .
- Experience in configuration and maintenance of DHCP server
- Experience in installing Symantec Anti virus Server & clients
- Installed and maintained Symantec Anti-spam (SBAS)
- Excellent in Managing users in Microsoft Exchange server
- Managing Windows 2003 Exchange servers Front and Back End Servers
- Providing Remote support through VPN, VNC, PC Anywhere, MSTSC, SSH, Telnet, etc
- Installation / Maintenance / Troubleshoot Oracle AS on Linux and Windows
- Good knowledge in Iron port C100 and C350 Anti Spam filer Appliance
- Day to day administration of MS Win2K/2003 Server and User Support for installing/troubleshooting S/W on Clients XP as well Handling Network related problem
- Administration of CVS Server/Client, Jira-Bug Tracking System, Symantec Antivirus
- Surf Control, Fortigate – Anti-spamming Device, Bright Mail – Anti-spammer etc
- Giving 24X7 supports to Clients abroad by E-mail, chat Yahoo/Skype Messenger
- Installed and configured Symantec Antivirus Mail Security for Preventing Virus in Mails
- Installing and configuring BEA web logic and deployment of applications
- Creation of connection pools; JMS queues; destinations, Message Bridges
Windows Administrator
Segue Solutions Pvt. Ltd
06.2006 - 02.2007
- Project Abstract In house support for over 100+ employees for desktop and server issues
- Role
- Installing and configuring Windows 2000 and 2003 Servers
- Excellent in managing users, roles, security privileges in ADS
- Experience in installing Symantec Anti virus Server & clients Installation /
- Maintenance / Troubleshoot Oracle AS on Linux and Windows
Resident Engineer
Vitage Info Services
09.2005 - 05.2006
- Resident Engineer at DHL Cargo Limited.
- Resident Engineer at Four Soft Limited.
- Coordinated with subcontractors and consultants to boost productivity and efficiency.
- Wrote reports, kept thorough field notes and logged daily activities.
- Communicated with staff teams, creating schedules and recommending employees for promotions.
Customer Care Representative
Diginet System
11.2004 - 08.2005
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Communicated with clients regarding account services, statements, and balances.
- Logged call information and solutions provided into internal database.
Technology Windows Support
ACS Technologies
03.2003 - 11.2004
- Customer Care Executive, to attend calls for desktop and printer issues
- Users log their calls and we need to attend daily basis
- Attending calls for Systems and printer servicing
- Technology Windows, Printer and Scanners
- Repairing all kinds of Printers & Scanners
- Testing and Repairing Centre Engineer
- All kind of Printers, SMPS, Systems etc repairing.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Diagnosed and resolved hardware and software issues.
- Monitored networks and network devices to resolve technical problems quickly.
Education
Master of Science - IT
Sikkim Manipal University
Bachelor of Commerce -
Berhampur University
Skills
- Disaster Recovery Planning
- Azure Active Directory
- Azure Virtual Machines
- Amazon Web Services
- Azure Infrastructure Management
- Azure Architecture Design
- Active Directory Management
- Azure Migration Planning
Certification
- Microsoft Azure Infrastructure Solutions. (70-533)
- VMware Certified Professional (VCP 550)
- Citrix Certified Administrator (CCA for XenDesktop 4)
- Trained on Xen Desktop 7.1
- Microsoft Certified Systems Engineer (MCSE)
- Microsoft Certified Professional ID : 3814036
- ITIL Foundation
Timeline
Infra Ops Specialist Project
Cognizant Technology Solutions
08.2022 - Current
Technical Lead- Infra and Cloud
Hanu Software Solutions Inc
05.2017 - 08.2022
Technical Lead - Infra and Cloud
Hanu Software Solutions Inc
12.2016 - 05.2017
Infra Ops Specialist
Cognizant Technology Solutions
12.2009 - 12.2016
Technology Citrix/Windows Administrator
Cognizant Technology Solutions
05.2009 - 12.2009
Citrix /Windows Administrator
Butler International Pvt. Ltd
05.2008 - 04.2009
Technology, Windows Administrator
Citrix
05.2008 - 04.2009
Citrix / Window Administrator
Four Soft Limited
02.2007 - 05.2008
Windows Administrator
Segue Solutions Pvt. Ltd
06.2006 - 02.2007
Resident Engineer
Vitage Info Services
09.2005 - 05.2006
Customer Care Representative
Diginet System
11.2004 - 08.2005
Technology Windows Support
ACS Technologies
03.2003 - 11.2004
Master of Science - IT
Sikkim Manipal University
Bachelor of Commerce -
Berhampur University
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