Layanie Reyes
Summary
Detail-oriented Health Information Management professional with experience processing sensitive client and medical data in compliance with regulatory standards. Skilled in document review, records organization, and high-volume request processing while maintaining strict confidentiality and accuracy. Strong background in customer service, administrative support, and healthcare systems.
Overview
4
4
years of professional experience
Work History
Texas Works Advisor
Texas Health and Human Services
, Texas
04.2024 - Current
- Conducted detailed client interviews to collect and verify sensitive personal and financial information, ensuring accurate eligibility assessments.
- Process high-volume applications and renewals with strong attention to accuracy and confidentiality.
- Reviewed documentation for compliance with policy, safeguarding program integrity and client trust.
- Maintained electronic records to facilitate efficient information retrieval and support timely case processing.
Department Aide
Southwest Texas Junior College
06.2023 - 05.2024
- Performed administrative tasks including document handling, faxing, and record organization.
Medical Appointments Clerk
Vida Y Salud Health Systems
11.2023 - 04.2024
- Managed scheduling and patient calls.
- Collected and verified patient information.
- Organized medical records and handled sensitive data in accordance with privacy standards.
Retail Associate / Team Lead
Vera Bradley
06.2022 - 05.2023
- Provided customer service, handled transactions accurately, and trained team members.
Education
Bachelor of Science - Health Information Management
Texas State University
San Marcos, TX05-2023
Associate Degree - General Studies
Southwest Texas Junior College
Crystal City, TX05-2018
Skills
- HIPAA Awareness
- Medical Records Management
- Data Entry
- Customer Service
- Compliance
- EHR Systems
- Attention to Detail
Timeline
Texas Works Advisor
Texas Health and Human Services
04.2024 - Current
Medical Appointments Clerk
Vida Y Salud Health Systems
11.2023 - 04.2024
Department Aide
Southwest Texas Junior College
06.2023 - 05.2024
Retail Associate / Team Lead
Vera Bradley
06.2022 - 05.2023
Bachelor of Science - Health Information Management
Texas State University
Associate Degree - General Studies
Southwest Texas Junior College