Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
Timeline
Generic

Layla Alkhafaji

Madison,AL

Summary

Energetic and dedicated full time student pursuing a Bachelor's degree in English and business based Technical Writing. Adept at fostering collaborative relationships, establishing contacts, and coordinating creative setups for effective planning and execution. Actively contributes to team efforts, ensuring high-quality outcomes in both professional and academic environments. Demonstrates exceptional adaptability and a keen aptitude for acquiring new skills to enhance project excellence and success. Proficient in utilizing technology to streamline processes and committed to exceeding expectations by meticulously meeting deadlines with a detail-oriented approach. skilled at bringing ideas from the predevelopment phase to a successful setup, demonstrating a history of converting concepts into real, noticeable outcomes.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

David’s Bridal
Huntsville, AL, AL
01.2023 - 08.2023
  • Conducted transactions for alterations
  • Filed new and recurring customer information
  • Ensured proper contact and information exchange between patrons and alteration specialists
  • Took measurements
  • Steamed gowns
  • Answered phone
  • Maintained orderliness of department

Patient Files Coordinater

Sullins Eye Care Center
Madison, AL
07.2020 - 12.2021
  • Scanned patient profiles into company system
  • Organized patient insurance files
  • Separated and sorted patient invoices
  • Assisted patrons and aided in customer communication issues

Customer Service Representative

Old Navy
Huntsville, AL
05.2021 - 07.2021
  • Managed register transactions
  • Setup clothing displays
  • Kept sales floor clean
  • Managed fitting rooms
  • Assisted patrons and aided in customer service issues
  • Planned creative displays for new stock

Customer Service Representative

DSW
Huntsville, AL
05.2021 - 07.2021
  • Handled main checkout position
  • Organized shoe displays
  • Kept shoe shelves neat
  • Kept sales floor clean
  • Assisted patrons and aided in customer service issues

Education

Bachelor of Humanities (Full Time) - English, Technical Writing in Business

University of Alabama At Huntsville
Huntsville, AL
01-2025

High School Diploma -

James Clemens High School
Madison, AL
05-2021

Skills

  • Exceptional Relationship Builder
  • Skilled in Contact Establishment
  • Expert Coordinator
  • Creative Strategist in Setup and Execution
  • Proficient in Planning and Implementation
  • Effective Problem Solver
  • Collaborative Team Player
  • Adaptable and Flexible
  • Efficient Multitasker
  • Expert in Interpersonal Communication

Awards

  • UAH Academic Merit Scholarship
  • UAH President's list (4.0 GPA 3 years consecutive)

Volunteer Experience

Inventory Manager

  • Company: Envy Me, LLC
  • Location: Madison, AL
  • Date: Nov 2023 (Predevelopment)-Present

Duties:

  • Generate and process purchase orders
  • Check and monitor inventory levels to ensure they meet demand
  • Enter data into inventory management systems, including item codes, quantities, and other relevant information
  • Receive incoming shipments and verify contents
  • Inspect inventory for damages
  • Coordinate and install new inventory shipments
  • Execute new floor setup transitions between seasons

Writing Tutor

  • Location: Madison, AL
  • Date: Jan 2022-Present

Duties:

  • Conduct workshops to address writing challenges and provide guidance
  • Offer constructive feedback on writing assignments, essays, or creative works to help individuals improve their writing abilities
  • Assist with grammar, punctuation, and writing style-related questions
  • Facilitate brainstorming sessions to help writers generate ideas and organize their thoughts before starting the writing process
  • Help writers with editing and revising their work, focusing on clarity, coherence, and effective communication
  • Aid individuals in developing effective research skills, including locating and citing credible sources
  • Assist writers in understanding assignment prompts and requirements, ensuring they address the specific objectives of their tasks

Library Assistant

  • Company: Madison Public Library
  • Location: Madison, AL
  • Date: Dec 2019-Jan 2023

Duties:

  • Provided direction and management for special library fest projects
  • Directed patrons looking for library resources, equipment, and reference pieces
  • Kept library shelves and printed materials well-stocked and organized according to the established system

Timeline

Customer Service Representative

David’s Bridal
01.2023 - 08.2023

Customer Service Representative

Old Navy
05.2021 - 07.2021

Customer Service Representative

DSW
05.2021 - 07.2021

Patient Files Coordinater

Sullins Eye Care Center
07.2020 - 12.2021

Bachelor of Humanities (Full Time) - English, Technical Writing in Business

University of Alabama At Huntsville

High School Diploma -

James Clemens High School
Layla Alkhafaji