Layla Bergamino
Olyphant
Summary
Dedicated customer service professional with expertise in conflict resolution and cash handling. Committed to enhancing guest experiences through attention to detail and effective communication.
Overview
3
3
years of professional experience
Work History
Waitress
Tiffany's Tap & Grill
Eynon
07.2024 - Current
- Delivered attentive service to enhance guest experience at Tiffany's Tap & Grill.
- Processed customer orders with precision to ensure satisfaction and timely service.
- Resolved customer complaints with professionalism and care.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area to promote a welcoming atmosphere.
- Supported team members during busy shifts through effective communication.
Cashier
Target
Dickson City
10.2023 - 05.2024
- Operated cash register, accurately processing payments by cash, check, credit card, gift card, or automatic debit.
- Processed customer transactions at checkout stations, ensuring quick and accurate service.
- Processed various payment types at checkout to ensure accuracy.
- Greeted customers and provided assistance with inquiries about store products and services.
- Monitored inventory levels and reported shortages to management.
Education
High School Diploma -
Mid Valley
Throop,PA06-2025
Skills
- Menu knowledge
- Customer service
- Cash handling
- Sales techniques
- Cleanliness
- Attention to detail
- Team collaboration
- Conflict resolution
- Communication skills
Languages
Spanish
Limited
Timeline
Waitress
Tiffany's Tap & Grill
07.2024 - Current
Cashier
Target
10.2023 - 05.2024
High School Diploma -
Mid Valley