

Experienced in high-volume sales, client-focused environments, relationship building, negotiation, and delivering exceptional experiences. Known for professionalism, confidence, strong communication, and the ability to connect with discerning clientele. Highly adaptable and quick to learn, with the drive and energy to excel in new industries and take on greater responsibility.
● Recruited directly from Mercedes-Benz of Valencia to join Keyes European, a significantly larger, high-volume Mercedes-Benz dealership serving high-net-worth Los Angeles clientele.
● Managed luxury vehicle sales in a fast-paced environment with substantially greater inventory, customer volume, and sales activity.
● Delivered a highly personalized, consultative experience to clients throughout the complete purchasing and leasing process.
● Built relationships with affluent and repeat clientele through attentive follow-up, personalized communication, and product expertise.
● Developed advanced skills in luxury selling, CRM digital communication, negotiation, prospecting, and closing within a highly competitive automotive market.
● Managed a full sales process from initial client engagement and needs discovery through product presentation, negotiation, financing, trade-in coordination, and delivery.
● Consistently operated in a fast-paced, competitive showroom environment while managing multiple clients and active opportunities simultaneously.
● Developed strong product knowledge, objection-handling, prospecting, and relationship-management skills.
● Delivered a high-touch, consultative sales experience within a luxury automotive environment, representing Mercedes-Benz products to discerning clientele.
- Luxury Client Relations
- High Value Sales
- Customer Experience
- Negotiation
- Closing & Objection Handling
- CRM & Lead Management
- Prospecting & Lead Generation
- Product Presentation