Layla Gallardo
Richmond
Summary
Dynamic professional with a proven track record at Foster Theater Company, enhancing workflow processes and fostering team collaboration. Personable and reliable with talent for building strong customer relationships and delivering exceptional service. Possess solid understanding of customer service principles and effective communication techniques, including resolving issues and providing accurate information. Committed to driving customer satisfaction and contributing to overall success of team.
Overview
5
5
years of professional experience
Work History
Underclassmen Representative
Foster Theater Company
Richmond, TX
08.2024 - Current
- Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
- Provided valuable input resulting in new opportunities for growth and development.
- Collaborated with team members to achieve monthly tasks needed for a successful troupe.
Volunteer
Meals on Wheels
San Antonio, TX
11.2019 - 11.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Education
Foster High School
Richmond, TX05-2027
Skills
- Performance improvement
- Problem-solving
- Organizational skills
- Attention to detail
- Multitasking
- Teamwork and collaboration
Accomplishments
I was awarded Top GPA out of the entire JV class of Foster Theater Company which consisted of about 35 kids in 2024.
Top GPA out of the JV class of Foster Theater Company
I was recognized for maintaining a Top GPA while also working on the multiple performances and projects of Foster Theatre Company.
Timeline
Underclassmen Representative
Foster Theater Company
08.2024 - Current
Volunteer
Meals on Wheels
11.2019 - 11.2020
Foster High School
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