Layla Griffin
Rocklin,CA
Summary
True team player, remains cool under extreme pressure in high-tempo environment. Takes direction well and learns fast. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.
Overview
2
2
years of professional experience
Work History
To Go/ Food Runner/Host
Old Town Pizza
08.2021 - 02.2024
- Greeted customers and provided outstanding customer service.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Education
Whitney High School
Rocklin, CASkills
- POS System Operation
- Server Support
- Quick Learner
- Cross-Selling and Upselling
- Strong teamwork
- Table Bussing
- Attention to Detail
- Strong Work Ethic
- People Person
- Effective Multitasking
- Training and mentoring
- Flexible Schedule
- Time Management
Timeline
To Go/ Food Runner/Host
Old Town Pizza
08.2021 - 02.2024
Whitney High School