Summary
Work History
Education
Skills
Timeline
Generic
Layla Hayes

Layla Hayes

EDINA,MN

Summary

I have just completed my first year of college and although I don't have traditional job experience due to participating on a competition cheerleading team through high school among other extracurricular activities, I feel I have strong leadership skills. We sponsored many large events where I became highly effective in greeting guests and resolving issues.

I am organized, dependable and hard working along with being able to manage multiple priorities with a positive attitude.


Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Work History

Front Desk Receptionist

Massage Envy
07.2022 - 08.2022
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Education

No Degree - Psycholgy

University of Kansas
Lawrence, KS
05.2027

High School Diploma -

Edina Senior High School
Edina, MN
06.2023

Skills

  • Friendly, Positive Attitude
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Cultural Awareness
  • Verbal Communication
  • Problem-Solving
  • Guest Relations
  • Customer Service

Timeline

Front Desk Receptionist

Massage Envy
07.2022 - 08.2022

No Degree - Psycholgy

University of Kansas

High School Diploma -

Edina Senior High School
Layla Hayes