Layla Hobbs
University Park,IL
Summary
Dynamic professional with a strong background in education and retail, including experience as a Paraprofessional Educator at Highlands Elementary School. Skilled in employee training and cash handling, I excel in fostering team performance and enhancing customer experiences. Proven ability to motivate staff and implement effective operational strategies.
Overview
4
4
years of professional experience
Work History
Paraprofessional Educator
Highlands Elementary School
10.2025 - Current
- Facilitated small group instruction, enhancing student understanding of core subjects.
- Implemented individualized education plans (IEPs) under teacher guidance to support students' unique challenges.
- Supported special needs students through one-on-one assistance, enabling them to reach their full potential in an inclusive environment.
Shift Manager
McDonald's
08.2023 - 06.2025
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised team members to ensure compliance with operational standards and customer service protocols.
Lead Cashier
JCPenney
08.2021 - 01.2022
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained and mentored new cashiers on checkout procedures and customer service excellence.
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
- Promoted store specials and upsold items at the register, increasing average transaction value per customer visit.
Education
High School Diploma -
Thornton Fractional North High School
Calumet City, IL05-2023
Skills
- Customer service focus
- Workplace safety
- Employee training
- Staff motivation
- Accurate money handling
- Energetic and enthusiastic
- Relationship building
- Writing support
Timeline
Paraprofessional Educator
Highlands Elementary School
10.2025 - Current
Shift Manager
McDonald's
08.2023 - 06.2025
Lead Cashier
JCPenney
08.2021 - 01.2022
High School Diploma -
Thornton Fractional North High School