Layla Wiggs
Essex,MD
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Ride Operator
Six Flags
Bowie, MD
09.2023 - 12.2024
- Assisted with loading, unloading, and securing passengers on rides.
- Greeted customers upon arrival at the entrance gates.
- Operated control panels for ride systems and monitored audio and visual equipment.
- Demonstrated knowledge of ride operations, including proper use of restraints.
- Inspected ride vehicles and equipment before opening it to the public.
- Collaborated with team members to ensure smooth operation of all attractions.
- Adhered to all safety regulations while operating the rides at all times.
- Monitored guest behavior while riding attractions.
- Communicated effectively with other departments regarding performance issues.
- Verified rider height requirements for each attraction prior to boarding.
- Provided assistance to guests who required special attention due to disabilities or mobility challenges.
- Conducted emergency procedures when necessary in accordance with safety protocols.
- Maintained cleanliness of rides and surrounding area.
- Ensured safety of guests by enforcing ride and park policies.
Cashier Team Lead
McDonald's
Laurel, MD
02.2022 - 08.2023
- Performed daily opening and closing procedures for the register area.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Assisted cashiers with resolving customer complaints and inquiries.
- Coordinated with other departments when additional support was needed during peak hours.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Education
High School Diploma -
Kenwood High School Ib And Sports Science
Baltimore, MD06-2025
Skills
- Ticket taking
- Policy compliance
- Preventive Maintenance
- First Aid Training
- Emergency Procedures
- Technical knowledge
- Operations Monitoring
- Equipment Inspection
- Team Training
Timeline
Ride Operator
Six Flags
09.2023 - 12.2024
Cashier Team Lead
McDonald's
02.2022 - 08.2023
High School Diploma -
Kenwood High School Ib And Sports Science