Summary
Overview
Work History
Education
Skills
Timeline
Generic

Layna Bixby

Maiden,NC

Summary

Committed and hardworking with experience processing transactions and assisting guests. Dedicated to resolving issues and answering questions. Creative problem-solver versed in customer service.

Overview

4
4
years of professional experience

Work History

Screener

Catawba Valley Medical Center
06.2023 - Current
  • Protected confidentiality of data by using security techniques.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
  • Monitored security checkpoints for compliance with applicable security protocols.
  • Complied with all federal, state and local regulations as well as company rules.

Crew Team Member

McDonalds
03.2023 - 06.2023
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Assisted other team members to achieve goals.

Team Member

Walmart
06.2021 - 03.2023
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.

Restaurant Team Member

Chick-fil-A
04.2020 - 04.2021
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Operated register to process payments and collect cash payment for order totals.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Maiden High School
Maiden, NC
05.2020

Skills

  • Corporate Procedures
  • Orderly Queue Management
  • Organizational skills
  • Company Processes and Procedures
  • Problem-solving
  • Stress management
  • Attention to detail
  • Telephone etiquette
  • Interpersonal skills
  • Confidentiality
  • Computer literacy
  • Strong communication

Timeline

Screener

Catawba Valley Medical Center
06.2023 - Current

Crew Team Member

McDonalds
03.2023 - 06.2023

Team Member

Walmart
06.2021 - 03.2023

Restaurant Team Member

Chick-fil-A
04.2020 - 04.2021

High School Diploma -

Maiden High School

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Layna Bixby