Layna Cartwright
Muskegon
Summary
Dedicated Medical Assistant student at Ross Medical Education Center with over five years of healthcare and patient care experience in assisted living, memory care, home health, and medication management. Experienced Lead Med Tech skilled in patient documentation, infection control, medication administration, patient support, and healthcare team collaboration. Known for strong communication, leadership, professionalism, and compassionate patient-centered care. Seeking a Medical Assistant Externship to apply clinical and administrative skills in a medical office setting while continuing to grow as a healthcare professional.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medication Technician
Chestnut Fields Retirement Living
Muskegon, MI
06.2026 - Current
- Administered medications according to physician orders and facility protocols.
- Monitored residents for changes in physical and mental condition and reported concerns to nursing staff.
- Maintained accurate medication administration records (MARs) and resident documentation.
- Assisted residents with activities of daily living including bathing, dressing, grooming, toileting, and mobility.
- Coordinated communication between residents, families, nurses, physicians, and caregivers.
- Assisted with scheduling medical appointments and transportation arrangements.
- Ensured compliance with infection control, safety, and state regulatory standards.
- Trained and mentored new caregivers and medication technicians.
- Responded promptly to emergencies and resident care needs.
- Provided compassionate care to residents in assisted living and memory care settings.
Lead Medication Technician
New Haven of Cedar Springs
Cedar Springs, MI
05.2025 - 05.2026
- Supervise and mentor a team of 20 caregivers while maintaining quality resident care.
- Administer medications according to physician orders and facility policies.
- Monitor resident health conditions and report significant changes to nursing staff.
- Maintain accurate documentation and medication administration records.
- Assist residents with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility.
- Collaborate with nurses, physicians, therapists, and family members regarding resident care plans.
- Ensure compliance with infection control and safety protocols.
- Train new staff members on patient care procedures and documentation standards.
- Coordinate resident appointments and follow-up care.
Medication Technician
Lakeshore Assisted Living
Grand Haven, MI
04.2022 - 08.2024
- Administered medications accurately to residents under supervision.
- Monitored resident health and reported any changes to nursing staff.
- Assisted with daily living activities, promoting resident independence.
- Maintained medication records and ensured compliance with safety protocols.
Cashier/Line Cook
The Pizza Mill
Holton, MI
10.2016 - 03.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in training new cashiers on operational procedures and system usage.
Education
High School Diploma -
Ross Medical Education Center
Muskegon, MI08.2026
High School Diploma -
Holton High School
Holton, Mi05.2022
Skills
Leadership & Interpersonal Skills
Team Leadership
Staff Training
Supervisory Experience
Communication Skills
Teamwork
Conflict Resolution
Problem Solving
Patient Advocacy
Professionalism
Compassionate Care
Administrative Skills
Medical Office Procedures
Appointment Scheduling
Microsoft Office Suite
Computer Proficiency
Data Entry
Typing
Customer Service
Documentation
Time Management
Record Keeping
Leadership & Interpersonal Skills
Team Leadership
Staff Training
Supervisory Experience
Communication Skills
Teamwork
Conflict Resolution
Problem Solving
Patient Advocacy
Professionalism
Compassionate Care
Certification
CPR certification
Timeline
Medication Technician
Chestnut Fields Retirement Living
06.2026 - Current
Lead Medication Technician
New Haven of Cedar Springs
05.2025 - 05.2026
Medication Technician
Lakeshore Assisted Living
04.2022 - 08.2024
Cashier/Line Cook
The Pizza Mill
10.2016 - 03.2022
High School Diploma -
Ross Medical Education Center
High School Diploma -
Holton High School