Layna Edwards
Little Elm,TX
Summary
Dynamic professional with experience at Target and Athletico, excelling in customer service and patient education. Proven ability to enhance team collaboration and streamline operations. Skilled in cashier operations and complex problem-solving, consistently achieving goals while maintaining a clean and organized environment. Committed to continuous learning and delivering exceptional service.
Overview
6
6
years of professional experience
Work History
Target Team Member
Target
Little Elm, Texas
2020.01 - Current
- Assisted customers with product inquiries and provided friendly service.
- Maintained cleanliness and organization of sales floor displays.
- Operated cash register efficiently during peak hours.
- Stocked shelves and ensured products were readily available for customers.
- Collaborated with team members to address customer needs promptly.
- Handled returns and exchanges while following company policies.
- Participated in training new team members on store procedures.
Physical Therapist Assistant
Athletico
Wheaton, Illinois
2022.09 - 2024.12
- Assisted patients with therapeutic exercises and mobility training.
- Monitored patient progress and reported changes to the therapy team.
- Educated patients on home exercise programs for continued recovery.
- Maintained cleanliness and organization of treatment areas and equipment.
- Documented patient sessions in electronic health record systems accurately.
- Communicated effectively with patients to ensure comfort and understanding.
- Supported administrative tasks, including scheduling appointments and managing records.
Education
High School Diploma -
Wheaton North High School
Wheaton, IL2023-05
Skills
- Cashier operations
- Customer service
- Product merchandising
- Time management
- Team collaboration
- Communication skills
- Patient education
- Employee training
- Cleanliness maintenance
- Willingness to learn
- Goal setting and achievement
- Complex Problem-solving
Affiliations
- Played Softball at GCU in Phoenix Arizona the last two years as a shortstop
- Serve in Church and love doing volunteer hours
Languages
English
Professional
References
References available upon request.
Timeline
Physical Therapist Assistant
Athletico
2022.09 - 2024.12
Target Team Member
Target
2020.01 - Current
High School Diploma -
Wheaton North High School