Summary
Overview
Work History
Education
Skills
Certification
Writing, Reading, Yoga, Art
Hobbies
Timeline
Generic

Layné Roberts

Kennesaw,GA

Summary

Dedicated employee with excellent history of running smooth and accurate registers. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

McDonald's Restaurant
05.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Learned duties for various positions and provided backup at key times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.

Crew Member

MOD Pizza
04.2023 - 05.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Became familiar with products to answer questions and make suggestions.

Front Cashier

Freddy's Frozen Custard & Steakburgers
07.2021 - 05.2022
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Assisted customers by answering questions and fulfilling requests.
  • Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.

Education

High School Diploma -

Columbus State University
Columbus, GA
05.2027

Skills

  • Payment Processing
  • Product Restocking
  • Customer Service
  • POS System Operations
  • Time Management Skills
  • Refunds and Exchanges
  • Guest Inquiries
  • Written and Verbal Communication
  • Staff Mentoring
  • Telephone Etiquette
  • Organizational Abilities
  • Patience and Empathy

Certification

  • Food Nutrition, ServSafe - 2019 to 2023

Writing, Reading, Yoga, Art

Hobbies serve as a creative outlook, and align with future career of novelist and business owner.

Hobbies

  • Writing
  • Reading
  • Art
  • Crochet
  • Yoga

Timeline

Cashier

McDonald's Restaurant
05.2023 - 08.2023

Crew Member

MOD Pizza
04.2023 - 05.2023

Front Cashier

Freddy's Frozen Custard & Steakburgers
07.2021 - 05.2022

High School Diploma -

Columbus State University

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Layné Roberts