Summary
Overview
Work History
Education
Skills
Certification
Phlebotomy Technician Certification
Timeline
Generic

Laynie Culp

Alba,Texas

Summary

Dynamic and professional Office Assistant with a proven track record at Generator Supercenter of East Texas. Expert in time management and data entry, enhancing workflow efficiency. Recognized for exceptional customer service and a positive attitude, consistently improving communication and organizational processes. Committed to delivering high-quality support and fostering a collaborative work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Assistant

Generator Supercenter of East Texas
01.2024 - Current
  • Managed daily office operations, ensuring efficient workflow and organization.
  • Coordinated scheduling and appointments for senior leadership, optimizing time management.
  • Developed and maintained filing systems, improving document retrieval efficiency.
  • Assisted in preparing reports and presentations, enhancing communication clarity.

Waitress

Alba Cafe & Fish House
02.2023 - 12.2023
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Carpenter's Assistant

Culp & Son's Cabinets
01.2023 - 07.2023
  • Assisted in measuring, cutting, and shaping materials for various carpentry projects.
  • Maintained tools and equipment to ensure optimal performance and safety standards.
  • Collaborated with lead carpenter to implement efficient workflow processes on job sites.
  • Supported installation of roofing, framing, and cabinetry by following technical specifications.

Waitress

Alba Cafe
06.2019 - 12.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Carhop Server

Sonic
11.2018 - 06.2019
  • Delivered food and beverages to customers efficiently, ensuring accurate orders and timely service.
  • Maintained cleanliness of work area and dining spaces, adhering to health and safety standards.
  • Assisted customers with menu selections, providing recommendations based on preferences.
  • Operated point-of-sale system for order processing and payment transactions effectively.

Education

No Degree - Nursing

Tyler Junior College
Tyler, TX

High School Diploma -

Alba-Golden High School
Alba, TX
05-2020

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Verbal communication
  • Appointment scheduling
  • Professional and mature
  • Invoice processing

Certification

  • PT - Phlebotomy Technician

Phlebotomy Technician Certification

With my Phlebotomy Technician certification, I have learned proper patient-Phlebotomist communication, assessment, and care. 

All of the procedures that I will be performing in my position, and how to properly and safely complete them.

The importance of communication and working with others on the care team to work in the best interest of the patient. 

Safety techniques to prevent the spread of infections to the patient and myself as the Phlebotomist. 

How to act in the case of any emergency based of hospital policies. 

Timeline

Office Assistant

Generator Supercenter of East Texas
01.2024 - Current

Waitress

Alba Cafe & Fish House
02.2023 - 12.2023

Carpenter's Assistant

Culp & Son's Cabinets
01.2023 - 07.2023

Waitress

Alba Cafe
06.2019 - 12.2022

Carhop Server

Sonic
11.2018 - 06.2019

No Degree - Nursing

Tyler Junior College

High School Diploma -

Alba-Golden High School

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Laynie Culp