Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lays Molina

Lays Molina

Kingwood

Summary

Dynamic retail professional with extensive experience, excelling in consultative selling and customer needs assessment. Proven track record of driving sales performance and coaching teams to consistently meet KPIs. Bilingual in Spanish and English, adept at conflict resolution and inventory operations, ensuring exceptional customer experiences.

Overview

3
3
years of professional experience

Work History

Store Manager / Sales Associate

Boost Mobile
Houston, TX
12.2025 - Current

Daily store operations, including opening and closing procedures, inventory management, and team supervision. Driving sales performance, coaching staff to meet KPIs, and ensuring high standards of customer service while maintaining accurate stock levels and operational efficiency.

Sales Consultant

Exclusive Furniture
Humble, TX
09.2025 - 12.2025

Helping customers choose furniture and décor, offering interior design advice to create stylish, functional spaces. Meeting sales targets, providing excellent service, and guiding customers with product expertise.

Retail Sales Associate

AT&T
Smyrna, TN
01.2024 - 04.2025

Delivering exceptional customer service while driving sales performance through the promotion of mobile devices, plans, and related services. Identifying customer needs, providing tailored solutions, and ensuring a seamless purchasing experience. Constantly improving customer experience and achievement of key performance indicators

Opening Cashier

Panera Bread
Smyrna, TN
10.2023 - 02.2024

Shift operations, food handling, cash handling, opening operations

Cashier

City Thrift
La Vergne, TN
07.2023 - 10.2023

Organization tasks, cash handling, stacking clothes, donations

Education

Associate of Science - Psychology

Universidad De La Habana
Havana, Cuba
01.2023

High School Diploma -

IPU JM Perez
Havana, Cuba
06.2019

Skills

    Bilingual (spanish native speaker and professional level English)

    Consultative selling

    Customer needs assessment

    Constantly meeting KPI's

    Conflict resolution

    Product demonstration

    Network knowledge

    Excellent coaching

    Imventory operations

    Fast learner

Timeline

Store Manager / Sales Associate

Boost Mobile
12.2025 - Current

Sales Consultant

Exclusive Furniture
09.2025 - 12.2025

Retail Sales Associate

AT&T
01.2024 - 04.2025

Opening Cashier

Panera Bread
10.2023 - 02.2024

Cashier

City Thrift
07.2023 - 10.2023

Associate of Science - Psychology

Universidad De La Habana

High School Diploma -

IPU JM Perez