Seasoned security professional with 15 years of experience in leadership and implementing effective security measures. Led teams in managing security operations and enforcing safety protocols in high-stakes environments. Focused on delivering value through strategic planning and a strong background in security services.
Work History
Security Shift Supervisor / Administrator
3 Years 5 Months
Allied Universal | 05.2023 - Current
Coordinated and managed security operations and programs across assigned area to ensure effective coverage and adherence to protocols
Ensured compliance with general and specific post orders for assigned Specialists' positions
Responded in a timely manner to emergent events, issues, staffing deficiencies, and client requests
Complied with client location representatives to ensure proper utilization and execution of security programs
Initiated preliminary investigations and documented incident reports on internal personnel issues to maintain accountability and transparency
Partnered with corporate security team members during event security details
Maintained up to date and accurate timekeeping systems and records
Scheduled and organized mandatory breaks for specialists during detail assignments.
Scheduled mandatory breaks for specialists during detail assignments.
Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Healthcare Security
1 Year 10 Months
Allied Universal | 07.2021 - 05.2023
Ensured safe and secure environment for patients, staff, visitors, and property.
Documented incident responses in detailed reports, enhancing hospital compliance and adherence to protocols.
Secured the area and managed crowds during life-threatening events.
De-escalating conflicts and handling aggressive behavior from patients, visitors, or even staff
Investigated disturbances, employing strategic responses to effectively manage various issues.
Document all codes responses in detailed incident reports, supporting hospital compliance and protocols.
Monitored multiple CCTV feeds to ensure safety of hospital premises. to closely monitor important areas on grounds.
Security Shift Supervisor
4 Years 5 Months
Security Industry Specialists | 12.2018 - 05.2023
Managed and coordinated all security operations and programs in assigned area
Coordinated security operations and programs in assigned area to ensure safety and compliance
Complied with client location representatives to ensure proper utilization and execution of security programs
Conducted preliminary investigations and documented incident reports on internal personnel issues to maintain accountability
Partnered with corporate security team members during event security details
Maintained up to date and accurate timekeeping systems and records
Assigned breaks to specialists based on detail assignments.
Assigned mandatory breaks for specialists on detail assignments.
Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Security Operation Center
1 Year 11 Months
G4S | 08.2019 - 07.2021
Observed extensive closed-circuit televisions, fire alarm systems, panic alarm systems and intrusion alarm systems while simultaneously
Monitored badge access activity at entry points to ensure authorized access., door alarms, and other electronic access systems for signs of unauthorized entry or unusual behavior
Processed badge access for authorized employees, ensuring compliance with security protocols.
Monitored and authorized entrance and departure of employees and visitors to guard against theft and maintain security of premises.
Prepared and provided badge access to authorized employees.
Oversaw entrance and exit of employees and visitors to prevent theft and ensure premises security.
Managed emergency phone calls by gathering critical information from callers. calmly and obtained pertinent information with composed approach.
Followed established security and safety procedures and posted orders toinclude enforcement of company rules, policies and regulations.
Hotel Security
7 Years 7 Months
Marriott Hotels | 05.2011 - 12.2018
Supervise and coordinate the activities of security officers, including scheduling shifts, assigning patrol routes, and managing performance
Conducted briefings at start of shifts to communicate updates and risks to security team.
Provide a visible and reassuring presence in public area to deter unwanted behavior and support guests.
Train and mentor new security staff in hotel policies, emergency protocols, and customer service best practices
Maintained visible and reassuring presence in public areas to deter unwanted behavior and support guests.
Managed lost and found items by organizing and cataloging them for easy retrieval, noise complaints, or guest disputes
Facilitated resolution of guest conflicts by listening to concerns aand proposing solutions with professionalism nd tact.
Healthcare Security
1 Year
Franciscan Health | 03.2007 - 03.2008
Maintained safe, secure environment for patients, staff, visitors, and property, promoting overall well-being.
Responding promptly to hospital emergency codes, including medical emergencies.
Secured the area and managed crowds during life-threatening events.
De-escalating conflicts and handling aggressive behavior from patients, visitors, or even staff
Investigated disturbances, employing strategic responses to effectively address various issues and restore order.
De-escalated conflicts and managed aggressive behavior from patients, visitors, and staff, ensuring safety and calm.
Monitored multiple CCTV feeds to ensure safety across all monitored areas. to closely monitor important areas on grounds.
Education
Pharmacy A-Tech
Eaton Tech | Bremerton, WA | 11.1999
High School Diploma
Olympic High School | Bremerton, WA
Diploma - General
Eaton Tech | Port Orchard, WA | 06.1996
Skills
Software Proficiency - Microsoft Office
Mac
Lenel Software
Salesforce.
De-escalation Techniques
Collaboration
Emergency Response Training
Incident reporting
Surveillance Operations
Software Proficiency - Microsoft Office
Mac
Lenel Software
Sales Force.
Schedule management
Teamwork
Certification
CPR, HSI, August 2024, CPI, NCI, April 2024, Taser Certification, Security Six, March 2024
Armed shift Security Supervisor at Capital One HQ at GardaWorld Protective ServicesArmed shift Security Supervisor at Capital One HQ at GardaWorld Protective Services