Lazane Black
Davenport
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
38
38
years of professional experience
Work History
Self Employed
Self Employed Services
04.2022 - Current
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated a variety of machinery and tools safely and efficiently.
Line Cook
Prairie grill Steeple gate
Davenport
02.2023 - 04.2023
- Placed orders for supplies and food inventory items with vendors to restock pantry and refrigerator.
- Verified kitchen staff followed all recipes and portion serving guidelines correctly.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
A.I Operator ( Cook)
Kraft Heinz
Davenport
05.2016 - 08.2021
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Produced quality products by palletizing, packaging and assembling finished items.
- Maintained production and quality documentation.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Checked control panel and gauges during equipment operation.
- Used hand trucks and forklifts to unload, load and transport items.
- Learned and followed safety and emergency procedures.
- Monitored and adjusted machine operations as needed for quality assurance.
- Set up and operated production machinery according to specific standards and protocols of company.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Operated equipment and machinery according to safety guidelines.
Shift Leader
Steak N Shake
Davenport
06.2013 - 04.2016
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Determined consumer needs to provide products and services appealing to larger market.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Resolved customer complaints promptly and professionally.
Tire Technician
Walmart
Davenport
05.2006 - 05.2012
- Upheld record accuracy by using work order reporting system.
- Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
- Recorded information about each service performed in company database.
Cook
Jummers casino
Rock Island
03.2011 - 06.2011
- Made meals in accordance with company standards and requirements.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
Cook
Dennys Restaurant
Rock Island
01.2005 - 05.2007
- Made meals in accordance with company standards and requirements.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
Cook
Cracker Barrell
Davenport
03.1994 - 05.2006
- Made meals in accordance with company standards and requirements.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Monitored stock levels of food items and ordered more when necessary.
- Received and stored food and supplies.
- Monitored temperatures of prepared food and cold-storage areas.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Set up and performed initial prep work for soups, sauces and salads.
- Supervised and trained kitchen staff on proper preparation techniques.
- Grilled and deep fried various foods from meats to potatoes.
- Set up work stations prior to opening to minimize prep time.
- Checked completed orders for correct quantity and quality.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Adhered to food safety standards when storing and preparing foods.
- Distributed food to service staff for prompt delivery to customers.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Organized storage areas for efficient usage of space.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Requested supplies and equipment orders, explaining needs to managers.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Executed proper techniques when preparing menu item ingredients.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Followed established procedures and requirements for safe food handling, storage and service.
- Managed portion control using correct utensils during preparation and plating.
- Replenished food items from inventory and rotated ingredients.
- Resolved customer complaints regarding food quality or services provided.
- Checked quality of food products to meet high standards.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Used standardized recipes and other instructions to prepare food.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
Helicopter Mechanic
US Army
Fort Carson
07.1988 - 07.1992
- Inspected and verified dimensions and clearances of parts to verify conformance to factory specifications.
- Provided guidance to junior technicians regarding complex tasks or procedures.
- Utilized electronic testing equipment to troubleshoot fuel, ignition and emissions control systems.
- Completed repair and maintenance work to meet aviation regulations and standards.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Tested repaired components for proper operation before returning them to service.
- Maintained records of work performed on aircraft according to FAA standards.
- Maintained records of inspections, maintenance and repairs performed.
- Examined and adjusted protective guards, loose bolts and specified safety devices.
- Completed all paperwork associated with maintenance activities in a timely manner.
Combat Medic (91a)
Army Reserve
Davenport
06.1987 - 06.1988
- Created document filing system, organizing mission-critical documents within SCIF facility.
- Assessed and treated injured personnel in the field, administering first-aid procedures as needed.
- Administered lifesaving treatments in high-stress situations, stabilizing personnel for transport to field hospitals.
- Completed regular patrols of assigned areas within operations areas.
- Participated in continuous medical education to stay current with advancements in military medicine.
- Provided psychological first aid and support to combat stress casualties.
- Implemented advanced trauma management techniques when necessary.
- Cleaned and sterilized medical equipment before and after use.
- Administered intravenous solutions to dehydrated soldiers.
- Gathered information about patient medical histories and current health conditions in order to make sound decisions for treatment.
- Educated personnel on best practices for disease prevention such as trench foot, malaria and STDs.
Education
Aircraft Mechanic -
A.i.t
Fort Eustis, VA09-1989
Combat Medic Training -
A.i.t
Frt Sam Houston Tx08-1987
High School Diploma -
Pleasant Valley Community High
Pleasant Valley, IA05-1987
Boot Camp -
Boot Camp
Frt Jackson 08-1986
Skills
- Customer service
- Inventory management
- Food safety
- Equipment operation
Timeline
Line Cook
Prairie grill Steeple gate
02.2023 - 04.2023
Self Employed
Self Employed Services
04.2022 - Current
A.I Operator ( Cook)
Kraft Heinz
05.2016 - 08.2021
Shift Leader
Steak N Shake
06.2013 - 04.2016
Cook
Jummers casino
03.2011 - 06.2011
Tire Technician
Walmart
05.2006 - 05.2012
Cook
Dennys Restaurant
01.2005 - 05.2007
Cook
Cracker Barrell
03.1994 - 05.2006
Helicopter Mechanic
US Army
07.1988 - 07.1992
Combat Medic (91a)
Army Reserve
06.1987 - 06.1988
Aircraft Mechanic -
A.i.t
Combat Medic Training -
A.i.t
High School Diploma -
Pleasant Valley Community High
Boot Camp -
Boot Camp