Hard-working, self-motivated professional with 6+ years of exceptional customer service experience in a range of different industries. Equipped with a track record of always exceeding expectations in a professional, friendly and sincere manner.
Overview
6
6
years of professional experience
Work History
Low Voltage Cable Technician
Comcast
11.2020 - Current
Identified problematic components and wiring issues and applied troubleshooting techniques to resolve customer's issues
Installed and serviced various security, fire alarm and closed circuit TV, internet systems for both residential and business clientele
Trained 8 newly hired technicians on proper installation of low voltage wiring systems
Waiter
5th Spot
10.2019 - 10.2020
Performed exemplary services by greeting guests courteously, taking orders accordingly, and making sophisticated recommendations when requested
Persuasively introduced new menu items and specials to the customers
Maintained seamless day-to-day operations by deploying in depth knowledge of restaurant's processes and ensuring efficient coordination between front and the back-of-house staff
Executed top-quality customer service, including greeting guests in a friendly manner as they arrive, receiving orders, and accommodating the needs and requests of 100-150 customers per day
Busser
Anasazi Restaurant
05.2019 - 09.2019
Greeted an average of 100-150 guests to serve their needs
Removed dishes and glasses between the courses and after guests depart as well as resetting tables for the upcoming guests
Worked with wait and kitchenstaff to ensure the customer needs are met at the highest level
Maintained clean environment at dining by sanitizing tables and floors
Education
High School Diploma -
89 State School
Krasnodar, Russia
05-2016
Skills
customer service and communication
multitasking and teamwork
problem solving and mental agility to handle high-pressure situations with efficiency and professionalism
attentiveness and menu knowledge
physical stamina
Languages
English
Full Professional
Russian
Native or Bilingual
Serbian
Professional Working
Timeline
Low Voltage Cable Technician
Comcast
11.2020 - Current
Waiter
5th Spot
10.2019 - 10.2020
Busser
Anasazi Restaurant
05.2019 - 09.2019
High School Diploma -
89 State School
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