Hi, I’m
Lazara Peck
Frisco,TX
Summary
Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events. Bi-lingual, Spanish. Organized Esthetician proficient in product sales and customer appointment set-up. Highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed to providing excellent customer service and building long-term relationships with clients.
Overview
13
years of professional experience
Work History
Hands To Hold
Esthetician
02.2011 - 04.2012
Job overview
- Sterilized equipment for patient treatments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Fostered friendly, warm and exceptional customer experience.
- Waxing Services, eyebrows, bikini, Brazilian waxing
- Eyebrow tinting
- Glycolic Peels
- Analyzed skin condition and made appropriate product recommendations for at home use.
Valentino's Salon And Spa
Esthetician
03.2007 - 05.2009
Job overview
- Sterilized equipment for patient treatments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Educated patients on treatment options.
- Fostered friendly, warm and exceptional customer experience.
- Chemical peels
- Waxing services, eyebrows, bikini, Brazilian waxing
- Analyzed skin condition and made appropriate product recommendations.
- Recommended retail products for at-home use.
Rene Of Paris
Customer Service Representative/Marketing Associate
01.2003 - 08.2006
Job overview
- Utilized materials, guides and other reference materials to provide best experience.
- Developed marketing strategies and resolved problems to drive sales.
- Performed ongoing analysis to develop and advance future marketing strategies.
- Coordinated art and graphics creation for effective merchandising.
- Edited and assembled training materials and reports to meet client requirements.
- Called new and existing clients to sell products and services.
- Traveled and held training sessions for new and existing clients regarding products.
- Data entry
Budget Car Rental
Customer Service Representative/Reservation Agent
09.1999 - 04.2002
Job overview
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
Education
Moro Beauty CollegeGlendale, CA
from Esthetician
2005
Skills
- Sales Expertise
- Care Regimen Design
- Client Intakes
- Customer Consultations
- Product Promotion
- Guest Services Expertise
- Superior Attention to Detail
- Skincare Services
- Chemical Peel Application
- Marketing and Promotions
Languages
Spanish
Native or Bilingual
Timeline
Esthetician
Hands To Hold
02.2011 - 04.2012
Esthetician
Valentino's Salon And Spa
03.2007 - 05.2009
Customer Service Representative/Marketing Associate
Rene Of Paris
01.2003 - 08.2006
Customer Service Representative/Reservation Agent
Budget Car Rental
09.1999 - 04.2002
Moro Beauty College
from Esthetician
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