Lazaro Puente
Metairie,LA
Summary
Dedicated security professional with extensive experience in incident reporting, emergency response, and security protocols. Proven track record in enhancing workplace safety and effectively training personnel.
Overview
12
12
years of professional experience
Work History
Attendant/Unarmed Security Officer
U Street-New Orleans Intentional Airport
New Orleans, LA
01.2026 - Current
- Provided exceptional customer service to travelers, ensuring a positive airport experience.
- Maintained cleanliness and organization of passenger areas to enhance safety and comfort.
- Assisted passengers with luggage handling, facilitating smooth boarding processes.
- Collaborated with team members to streamline operations during peak travel hours.
- Monitored airport facilities for potential hazards, reporting issues promptly to management.
- Trained new staff on operational procedures and safety protocols to ensure compliance.
- Implemented improvements in workflow efficiency, reducing wait times for passengers.
- Coordinated with security personnel to uphold safety standards throughout the terminal.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
Security Officer
VETS Securing America, Inc.
New Orleans, LA
03.2026 - Current
- Monitored premises to prevent unauthorized access and maintain safety protocols.
- Conducted regular patrols, ensuring security of property and personnel.
- Responded promptly to emergency situations, coordinating with law enforcement as needed.
- Implemented security measures, enhancing overall safety standards and procedures.
- Trained new officers on security protocols, fostering a culture of compliance and vigilance.
- Developed incident reports to document breaches and recommend improvements in security practices.
- Collaborated with management to assess vulnerabilities and propose strategic enhancements to security systems.
- Led team drills, improving response times and preparedness for potential threats or emergencies.
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Security Guard/Valet Parking Manager
Parking Manager Services (PMSI)
New Orleans, LA
11.2013 - Current
- Monitored premises to ensure safety and security of visitors and property.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to incidents, coordinating with law enforcement when necessary.
- Maintained accurate logs of daily activities and unusual occurrences for reporting.
- Enforced parking regulations, ensuring compliance among vehicles on site.
- Trained new security personnel on protocols and emergency procedures effectively.
- Developed strategies to enhance safety measures based on observed vulnerabilities.
- Collaborated with management to improve security operations and incident response protocols.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
Education
High School Diploma -
Warren Easton High School
New Orleans, LA05-2008
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Work ethic
- Punctuality
- Security protocols
- CCTV monitoring
- Incident reporting
- Emergency response
- Physical fitness
- Reporting skills
- Keen observer
Timeline
Security Officer
VETS Securing America, Inc.
03.2026 - Current
Attendant/Unarmed Security Officer
U Street-New Orleans Intentional Airport
01.2026 - Current
Security Guard/Valet Parking Manager
Parking Manager Services (PMSI)
11.2013 - Current
High School Diploma -
Warren Easton High School