Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lazaro Reyes

MIAMI,FL

Summary

Enthusiastic Team player eager to contribute to success through hard work, attention to detail and excellent risk management skills. Motivated to learn, grow and excel. Experienced High Rise Technician with over 7 years of experience. Excellent for resolving problems, improving customer satisfaction, and driving overall operational improvements.

Overview

20
20
years of professional experience

Work History

Field Service Technician

Access Control Technologies
05.2023 - Current
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Operated hand tools and power equipment according to company safety procedures.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $12,000.

Telecommunications Tower Technician

Solayre Media Inc.
03.2021 - 05.2023
  • Kept working areas clean, safe and stocked with appropriate equipment and supplies to meet expected shop and customer demands.
  • Bolted equipment into place using hand and power tools.
  • Rigged towers, monopoles and rooftops to build new tower or Telecom equipment on existing structure under FCC guidelines.
  • Calibrated, aligned and modified components to enhance device performance
  • Built and installed sites per customer specs and maintained safe work environment daily
  • Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
  • Examined malfunctioning radio equipment to locate defects such as loose connections, broken wires or burned-out components.
  • Performed tower construction at heights of 100+ feet while maintaining focus on safety.

Wildlife Removal Technician

Quick Catch
07.2020 - 03.2021
  • Investigated and gathered information regarding animal-related complaints.
  • Captured domestic and wild animals.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Identified and recorded animal complaints and wrote out detailed records.
  • Attended to calls reporting of wild animals.
  • Implemented traps and live capture methods to address and solve the customers immediate issues.

High Rise Technician

Clearview Building Services
11.2016 - 07.2020
  • Constructed scaffolding and set up ladders for large jobs.
  • Followed safety precautions, including proper equipment, with every job.
  • Operated Height access equipment using all manufacturer safeguards.
  • Worked effectively with special systems such as cradles for commercial buildings.
  • Utilized Ropes and bosun chairs to access required windows for maintenance.

High Rise Technician

Cliffhanger
04.2013 - 11.2016
  • Maintained high customer satisfaction by providing exceptional service with every job.
  • Prepared cleaning supplies such as ammonia and vinegar to meet job specifications.
  • Followed safety precautions, including proper equipment, with every job.
  • Performed Window Cleaning and maintenance at height.

Automotive Service Technician / Service Sales

Pep Boys-Manny Moe & Jack
02.2010 - 04.2013
  • Established clear repair plans with line-item details of expected labor and parts costs.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Responded to customer telephone calls, emails and in-person requests for assistance.
  • Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
  • Changed, rotated and balanced tires.
  • Wrote work orders and updated accounts in workshop computer.

All Wheeled Vehicle Mechanic

Us Army
08.2005 - 02.2009
  • Performed wheeled vehicle recovery operations.
  • Diagnosed and repaired mechanical issues on diesel and gasoline vehicles.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Prepared logs on each repair and maintained records for each job.
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs.
  • Provided for servicing, maintenance and protection of vehicles at all times while away from home station.
  • Read and followed technical documentation to complete accurate repairs

Education

High School Diploma -

Coral Gables Senior High School
Coral Gables, FL
2005

Skills

  • High-quality customer service
  • High attention to detail
  • Risk management
  • Willing to learn and expand
  • Team player
  • Mission/Goal oriented

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Field Service Technician

Access Control Technologies
05.2023 - Current

Telecommunications Tower Technician

Solayre Media Inc.
03.2021 - 05.2023

Wildlife Removal Technician

Quick Catch
07.2020 - 03.2021

High Rise Technician

Clearview Building Services
11.2016 - 07.2020

High Rise Technician

Cliffhanger
04.2013 - 11.2016

Automotive Service Technician / Service Sales

Pep Boys-Manny Moe & Jack
02.2010 - 04.2013

All Wheeled Vehicle Mechanic

Us Army
08.2005 - 02.2009

High School Diploma -

Coral Gables Senior High School

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