Lazaro Rodriguez
Ontario,California
Summary
With a proven track record at KW International, I excel in leading my team to enhance service quality and efficiency. Expert in supply procurement and fostering team leadership, I significantly improve operational productivity. My adeptness in technical support and after-sales ensures optimal service delivery, showcasing my ability to drive substantial achievements in maintenance and repair sectors.
Overview
26
26
years of professional experience
Work History
Service Manager/Fleet Manager
KW International
Carson , CA
03.2011 - Current
- Managed mechanics to ensure company equipment is ready and safe for use.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Prioritized and delegated daily work tasks to meet anticipated repair times.
- Hired and trained service department mechanics.
- Maintained inventory of parts and supplies, ensuring availability for service work orders.
- Guided department employees on changes from management.
- Updated and maintained service records and documentation for DOT compliance.
- Managed team of technicians to ensure high-quality service.
- Pitched in to complete various duties during employee absences.
- Led the recruitment and hiring process for new service staff.
- Maintained accurate records of all service requests.
Service/Parts Advisor
Wabash National
Fontana, CA
05.1999 - 03.2010
- Supplied necessary components and maintenance to clients.
- Delivered accurate cost estimates for repair projects.
- Delivered accurate parts estimates to support project requirements.
- Managed Wabash National partner accounts.
- Responsible for sourcing special-order parts.
- Monitored progress of equipment undergoing service within the department.
Education
Colton HS
Colton, CA06-1995
Skills
- Supply procurement
- After-sales support
- Culture development
- Productivity monitoring
- Technical support
- Outgoing and energetic
- Team leadership
- Maintenance and repair
- Service scheduling
Timeline
Service Manager/Fleet Manager
KW International
03.2011 - Current
Service/Parts Advisor
Wabash National
05.1999 - 03.2010
Colton HS