Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lazaro Serrano

Tampa,FL

Summary

Enthusiastic student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of instructions and training. Motivated to learn, grow and excel in the industry.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

4
4
years of professional experience

Work History

Crew Leader

AMC Entertainment
08.2023 - Current
  • Deliver superior service when connecting with AMC guests and leading associates
  • Optimize Crew placement for job function on a round-by round basis
  • Assist with assigning breaks and jobs within an assigned area
  • Peer coach on sales pitch for AMC Stubs
  • Resolve guest questions, concerns and issues including distribution of passes when appropriate

Crew

AMC Entertainment
04.2022 - 08.2023
  • General responsibilities for all positions include but not limited to exhibit excellent guest service skills
  • Complete transactions by greeting each guest, operating point of sale terminals, making change accurately, completing loyalty transactions, and thanking guests

Mechanical Helper

Serrano's Itrucking
01.2021 - 04.2022
  • Conducted routine oil changes, tire rotations, fluid replacements and bulb changes
  • Cleaned and lubricated components to maintain optimal performance

Education

Associate of Applied Science - Cybersecurity

Hillsborough Community College
Tampa, FL
06-2026

Skills

  • Strategic Leadership
  • Exceptional Customer Service Abilities
  • Cross-Functional Team Engagement
  • Deadline-Oriented Planning
  • Collaborative Teamwork Skills
  • Equipment Repair
  • Automotive Repair Expertise
  • Skilled in Hand Tool Usage
  • Effective Multitasking
  • Team Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Crew Leader

AMC Entertainment
08.2023 - Current

Crew

AMC Entertainment
04.2022 - 08.2023

Mechanical Helper

Serrano's Itrucking
01.2021 - 04.2022

Associate of Applied Science - Cybersecurity

Hillsborough Community College

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Lazaro Serrano