Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Lazoya Prather

Murfreesboro,TN

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Inbound and Outbound Customer Service Representati

Xtend Healthcare
Nashville, Tennessee
10.2020 - 07.2021
  • Identified and escalated priority issues as needed.
  • Coordinated topics with call center scripts to handle consumer questions, delivering appropriate answers.
  • Utilized computer technology to handle high volume of calls in a timely manner.
  • Forwarded calls to management if outstanding issue required immediate resolution.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

Electronics Sales Associate

Walmart
Murfreesboro, TN
03.2018 - 10.2020
  • Advised on the purchase of new electronic equipment and technology upgrades.
  • Placed special orders or called other stores to find desired items.
  • Developed and maintained relationships with clients and vendors.
  • Provided customer service support for inquiries, complaints, and returns.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Organized backroom areas to maintain a clean and organized work environment.

Education

Associate Degree in Nursing - Registered Nursing

Motlow State Community College
Smyrna, TN
05-2026

Associate of Applied Science - Nursing

Motlow State Community College
Smyrna, TN
05-2024

Skills

  • Lifting and transferring
  • Maintaining confidentiality
  • Infection control practices
  • Bathing assistance
  • Clinical documentation
  • Patient care
  • Critical thinking
  • Active listening
  • Basic life support
  • Vital signs monitoring
  • Patient hygiene assistance

Affiliations

  • mother
  • wife
  • plant mom

Languages

English
Full Professional

Accomplishments

  • vital sign check-off
  • Meds pass check-off

Certification

  • BLS

Timeline

Inbound and Outbound Customer Service Representati

Xtend Healthcare
10.2020 - 07.2021

Electronics Sales Associate

Walmart
03.2018 - 10.2020

Associate Degree in Nursing - Registered Nursing

Motlow State Community College

Associate of Applied Science - Nursing

Motlow State Community College

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Lazoya Prather