Lazum Mai

Video Interpreter Responsibilities:

• Provide effective video remote interpreting services for consumers. While this position is primarily video interpreting, there may be occasional audio calls.
• Adhere to all policies and procedures, as outlined by AMN Language Services.
• Always exhibit professional behavior, including regular attendance, punctuality, and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
• Demonstrate the ability to adapt quickly to new, changing technologies.
• Complete video and platform training, and pass the internal readiness check before taking live calls.
• Participate in ongoing quality assurance and call monitoring programs.

• Assisted the CEO in effectively contacting MLB organizations. Drafted meeting agendas and executed follow-up for meetings and team conferences.
• In charge of overseeing the Myanmar patient market analysis and marketing strategy. Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
• Supported organization with the development of marketing plans focused on both maintaining old clients and locating new clientele.
• Presented a detailed analysis of the client’s statistical data on PowerPoint by gathering a high volume of data and information, and evaluating performance tendencies.
• Checked medical trends, experiences and approaches.
• Attended conferences and seminars related to advancements in medicine.
• Analyzed patient feedback to inform improvements in service delivery processes.

• Conducted candidate screenings to identify qualified scholarship applicants.
• Established strong network with MLB through independent and coordinated events.
• Organized and attended recruiting events, including career fairs and college visits.
• Planned and monitored recruiting budget throughout each fiscal period.
• Prepared offer letters, contracts, and related recruiting documents.
• Coordinated onboarding processes, including orientation sessions and necessary paperwork.

• Facilitated communication between non-English speaking patients and healthcare providers.
• Facilitated communication between departments to enhance service delivery.
• Performed administrative duties such as data entry, filing, and record keeping.