Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards.
Overview
28
28
years of professional experience
Work History
Owner/Operator
Robinson Painting
01.2003 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Generated revenues yearly and effectively capitalized on industry growth.
Prepared bank deposits and handled business sales, returns and transaction reports.
Put together realistic budgets based upon costs and fees for successfully operating business.
Introduced new methods, practices, and systems to reduce turnaround time.
Conducted audit inspections and independent checks to verify parts and materials.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Registered Nurse
Ohio Vally Hospital
01.2001 - 12.2002
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Provided direct patient care, stabilized patients, and determined next course of action.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Aerospace Medical Technician
United States Air Force
02.1996 - 11.1999
Collected and safely handled specimens for laboratory tests.
Interviewed patients to obtain medical histories and collected current stats such as height, weight and blood pressure.
Assisted doctors, nurses and other staff with completing surgeries and non-invasive procedures.
Educated patients about treatments, medications and home care for conditions.
Scheduled appointments and surgeries for patients.
Responded to 911 calls for medical emergencies.
Administered CPR, oxygen and other life-saving medical treatments.
Followed all safety protocols and took necessary precautions while providing care.
Collaborated with medical doctors and other healthcare professionals.
Handled patient transfers from one medical facility to another.
Utilized communication devices to maintain contact with supervisors.
Residential Painting Contractor at John Robinson Painting, LLC (Self Employed)Residential Painting Contractor at John Robinson Painting, LLC (Self Employed)