L. Dean Gregory
Asheville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
32
32
years of professional experience
1
1
Certification
Work History
AR Clerk
Ingles Markets Inc
04.2015 - Current
- 2 Maintained accurate records of customer payments.
- Enhanced customer relations through timely resolution of billing disputes and inquiries.
- Prepared aging reports regularly to identify potential collection risks and prioritize collection efforts accordingly.
- Streamlined AR processes by implementing automation tools and reducing manual tasks.
- Ensured compliance with internal controls by adhering to established policies and procedures related to accounts receivable management.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed approximately 25 incoming emails per day from both customers and internal inquiries
- Managed a high volume of invoices, ensuring accurate data entry into the accounting system for prompt processing and payment tracking.
Accounts Payable Coordinator
Arvato Digital Services LLC
06.2011 - 09.2014
- Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
- Coordinated with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
- Processed check disbursements and reconciled related ledger.
- Assisted with month-end closing tasks, ensuring timely completion of financial statements.
- Maintained high levels of confidentiality when handling sensitive financial data, ensuring utmost discretion and professionalism in all dealings with internal and external stakeholders.
- Facilitated timely payments by monitoring accounts payable aging reports and prioritizing high-risk items.
- Managed weekly payments: Checks, ACH, International & Domestic Wire Transfers.
- Worked in CashPro Online to correct processing errors and confirm validity of payments issued.
Accounts Receivable and Billing Coordinator
Sonopress / Arvato Digital Services LLC
10.2001 - 06.2011
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Audited sales orders and configurations in SAP.
- Quoted pricing to customers
- Monitored accounts receivable aging reports and coordinated with clients to resolve outstanding balances.
- Collaborated with the IT/SAP department to automate our billing process and improve SAP functionality at the end user level.
- Created and maintained Excel files to invoice customers for services not automated in the SAP system, such as monthly storage fees.
- Posted files and invoices to customer websites using QuickBooks.
Customer Service Representative
Sonopress
10.1992 - 10.2001
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Participated in training programs to enhance product knowledge and customer service skills.
- Processed orders for new release selections and selection reorders based on customer purchase order.
- Configured and updated selections originally in ISIS and later SAP as determined by customer requirements.
- Communicated wit Production Planning, Sourcing/Purchasing and Shipping/Receiving to ensure prompt and on time deliveries to customers.
Education
High School Diploma -
Madison High School
MarshallBusiness Administration
Asheville-Buncombe Technical Community College
Asheville, NCPreparation To Pass The NC Real Estate Licensing
Cumbie & Trull School of Real Estate
Asheville, NC06.2008
Skills
- Accounts Payable
- Microsoft Office
- Customer Account Reconciliation
- Invoice Processing
- Bank Reconciliation
- Invoice Coding
- Quickbooks
- Payment Processing
- Bank Deposits
- SAP Knowledge
- GL Entries
- Accounts Receivable
Certification
- Licensed NC Real Estate Broker - (Inactive)
- NC Notary Public
Timeline
AR Clerk
Ingles Markets Inc
04.2015 - Current
Accounts Payable Coordinator
Arvato Digital Services LLC
06.2011 - 09.2014
Accounts Receivable and Billing Coordinator
Sonopress / Arvato Digital Services LLC
10.2001 - 06.2011
Customer Service Representative
Sonopress
10.1992 - 10.2001
High School Diploma -
Madison High School
Business Administration
Asheville-Buncombe Technical Community College
Preparation To Pass The NC Real Estate Licensing
Cumbie & Trull School of Real Estate