Lea Davis
Geneseo,IL
Summary
Business owner for over a decade and looking for an opportunity to work in customer service with a company I believe in. Dedicated office space, very organized, a fast learner and able to work any time of the day.
Overview
39
39
years of professional experience
Work History
Retail Store Owner
QC Vapes, LLC
Bettendorf , IA
08.2013 - 05.2024
- Developed the business and marketing plan.
- Planned layout of store fixtures, displays and signage according to company guidelines.
- Maintained inventory levels by ordering merchandise from suppliers.
- Implemented new procedures for better customer service and efficiency.
- Organized promotional events such as special discounts or contests.
- Established policies regarding returns, exchanges and refunds for customers.
- Resolved customer complaints in a timely manner while ensuring their satisfaction.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Ensured compliance with all applicable laws, regulations, safety standards.
Office Administrative Assistant
Kelly Services
Virginia Beach , VA
09.1985 - 06.1996
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Organized and maintained filing systems, both paper and electronic.
- Assisted with scheduling meetings and appointments for the office staff.
- Coordinated travel arrangements for employees including flights, hotels and car rentals.
- Sorted mail daily for distribution throughout the organization.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Assisted in organizing events such as conferences or seminars.
Education
High School Diploma -
Highlands Senior High School
Natrona Heights, PA06-1977
Some College (No Degree) - Medical Microbiology And Bacteriology
University of Hawaii - West Oahu
Kapolei, HISkills
- Customer Service experienced in a fast paced environment
- Uncanny ability to find anything on the internet
- Attention to detail
- Familiar with today’s technology and social media platforms
- Good written and verbal communication
- Ability to work at anytime of the day
- Driven and ready for the next chapter in my life
Timeline
Retail Store Owner
QC Vapes, LLC
08.2013 - 05.2024
Office Administrative Assistant
Kelly Services
09.1985 - 06.1996
High School Diploma -
Highlands Senior High School
Some College (No Degree) - Medical Microbiology And Bacteriology
University of Hawaii - West Oahu
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