Lea Michnowski
Blaine,MN
Summary
Proven leader in operational excellence and quality management, with a track record of enhancing customer satisfaction and streamlining processes at Mick's Printing Inc. Skilled in ISO standards and adaptability, adept at driving team training and performance evaluations to exceed quality benchmarks. Achievements include significant improvements in workflow efficiency and product quality.
Overview
24
24
years of professional experience
Work History
Quality Control Team Lead
In'Tech Industries Inc.
06.2015 - 08.2024
- Adapted procedures to mitigate issues and improve deficiencies.
- Revised and drafted policies and procedures to address deficiencies comprehensively.
- Reviewed and validated equipment used in manufacturing of plastic products.
- Inspected items and compared against standards to meet regulatory requirements.
- Performed tests and inspections to conform to established standards.
- Reassessed quality control measures at systemic level to proactively identify non-conformances.
Manager of Operations
Mick's Printing Inc.
06.2000 - 03.2015
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Mass printing, folding, collating and binding.
Education
High School Diploma -
Coon Rapids Learning Center
Coon Rapids, MNSkills
Quality Process Audits
Customer Satisfaction
Operational Excellence
Quality Management
Team Training
ISO Standards
Performance Evaluations
Attention to Detail
Data Entry
Finished Goods Inspection
Documentation
Adaptability
Timeline
Quality Control Team Lead
In'Tech Industries Inc.
06.2015 - 08.2024
Manager of Operations
Mick's Printing Inc.
06.2000 - 03.2015
High School Diploma -
Coon Rapids Learning Center
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