Shante Boyd
Ellenwood,GA
Summary
Proven leader in logistics and quality control, I significantly enhanced operational efficiency and customer satisfaction at GXO Logistics through strategic process improvements and effective team leadership. Skilled in quality process audits and fostering a culture of operational excellence, my expertise led to a notable increase in inventory accuracy and safety compliance.
Overview
7
7
years of professional experience
Work History
Quality Control Team Lead
GXO Logistics
05.2022 - Current
- Adapted procedures to mitigate issues and improve deficiencies.
- Revised and drafted policies and procedures to address deficiencies comprehensively.
- Advised and led process improvement team with deliberation, leadership and strategic planning.
- Documented nonconforming material and reported to appropriate team leaders for review and assessment.
- Organized weekly meetings with staff members to discuss ongoing projects and troubleshoot any challenges faced during quality inspections.
Inventory Control Team Lead
AmeriCold Logistics
04.2020 - 05.2022
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed root cause analysis for recurring stock issues, implementing corrective measures to prevent future occurrences.
- Maintained a safe work environment through strict adherence to safety protocols and conducting regular safety audits.
- Streamlined warehouse operations for increased efficiency through the implementation of a barcode scanning system.
Clerk III
XPO Logistics
07.2017 - 04.2020
- Enhanced order fulfillment speed with the optimization of picking and packing processes.
- Played a key role in managing seasonal fluctuations in demand by adjusting staffing levels accordingly.
- WMS and ADHOC applications use din day to day tasks.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Education
Bachelor of Science - Business Management
Independence University
Salt Lake City, UT02-2022
Skills
- Quality process audits
- Customer satisfaction
- Quality tools
- Operational excellence
Timeline
Quality Control Team Lead
GXO Logistics
05.2022 - Current
Inventory Control Team Lead
AmeriCold Logistics
04.2020 - 05.2022
Clerk III
XPO Logistics
07.2017 - 04.2020
Bachelor of Science - Business Management
Independence University
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