Lea Seargeant
Elgin, Tx,TX
Summary
Take-charge high energy professional delivering positive support and team leadership to operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes excellent people engagement, detailed office management, accounts receivable, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team leadership . Earnest, diligent and dedicated to contribute for long term success.
Overview
18
18
years of professional experience
Work History
Office Administration/Executive Assistant
Sprinkles/Picnik Restaurants
Austin, Tx
02.2022 - Current
- Highly organized and detail oriented operations of corporate headquarters office.
- Provide executive level support to CEO & VP’s. Calendar and schedule management, travel organization, clear & concise communication, orientation and onboarding, research and project management, report preparation, meeting coordinations.
- Responsible for total company communications. 26 + locations over 500 personnel, daily and weekly basis.
- Facilitate smooth operations of any projects given with a sense of urgency.
- Maintain professional discretion, always supporting the team in a positive and hospitable manner
- Perform monthly expense reports for CEO and VP’s
- Scheduling and event execution, including annual company retreat.
- Creation and implementation of company tenure reward/recognition program. Resulting in retention elevated by 30%
- Manage charitable donations, inline with company values. Negotiated platform cost reduction by 50%
- Assist in weekly recruitment, using several platforms for candidate engagement. Onboarding and benefit enrollment of 70% of personnel.
- Daily set the standard of a white table cloth brand standard, implementing accountability with anyone that did not comply.
Production Plant Office Manager
Comal Tackle
02.2020 - 02.2022
- Managed corporate documents and records. Established new digitized document program.
- Managed supply purchases and inventory for office operations.
- Maintained office equipment and supply inventory. Selected vendors and managed fulfillment.
- Managed work requests, new orders, and pricing changes while coordinating logistics to verify delivery dates.
- Performed billing, collection's, daily sales order processing and invoicing for shipments .
- Worked with management team to improve workflows and eliminate unnecessary tasks. Increasing productivity and reducing payroll expense by 20%. Implementing a four day work schedule.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Department Operations Leader
HEB Grocery Store
Austin, TX
02.2007 - 01.2021
- Omni retail operator
- Administrative and payroll management consistently within budget
- Hired scheduled and trained all partners on boarded
- 24 hour manufacturing production operation managed up to 30+ partners
- Strategically plan and maintain financial goals and expectations. 1.5 million annual sales. 17 sales records. Average bottom line contribution 20%.
- Maintained a state certified manufacturing operation with food safety as a daily priority. 90% club of operational excellence every year.
- Inventory management
- Product procurement
- Built great teams delivering a positive attitude with a heart for people coaching to have a head for business and autonomy for ownership mentality.
- Received Harvey Mabry leadership award 3 times.
- Nominated and won Spirit of HEB award every year for 10+ years
- Recognized for doubling sales in a small town store.
- Nominated for HEB Innovation award. Overcoming challenges while operating out of a very outdated facility.
Education
Medical Administration
PMI-Technical Trade
Albuquerque, NM01.2003
Skills
- Team building and leadership
- Vendor relationships
- Scheduling and event management
- Process development and performance improvement
- Accounts payable and receivable expense processing
- Customer Relationship management
- Effective Written and verbal communication
Timeline
Office Administration/Executive Assistant
Sprinkles/Picnik Restaurants
02.2022 - Current
Production Plant Office Manager
Comal Tackle
02.2020 - 02.2022
Department Operations Leader
HEB Grocery Store
02.2007 - 01.2021
Medical Administration
PMI-Technical Trade