LEA VELAZQUEZ
Tustin,CA
Summary
Experienced and motivated to work in the clerical and general office workers industry, knowledgeable in the general office industry, including various policies and procedures. Stays current in industry standards through training and networking opportunities. Available and flexible regarding hours and days of work. Proficient in customer service, organizational processes, and inventory management. Expertise in management, data entry, accounts receivable, and reporting. Skilled in Microsoft Office Suite and various office software programs. Enjoys working in a team environment and can also work alone as a self-starter and problem solver.
Experienced Facility Operator with a background in managing, maintaining, and optimizing building systems. Skilled in troubleshooting technical issues, ensuring regulatory compliance, and implementing preventive maintenance programs. Have demonstrated success in improving operational efficiency, enhancing safety protocols, and reducing downtime. Strengths include problem-solving abilities, leadership skills, and a strong knowledge of facility operations management.
Resourceful Facility Operator, known for high productivity and efficient task completion. Skilled in equipment maintenance, safety protocol compliance, and operational troubleshooting. Excel in time management, problem-solving, and teamwork, ensuring smooth facility operations through effective communication .
Overview
15
15
years of professional experience
Work History
Supervisor Facility Operator
Life Time Athletic Club
Irvine, California
06.2024 - Current
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Monitored employee productivity to provide constructive feedback and coaching.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Developed strategies to improve team performance and productivity.
- Maintained positive working relationship with fellow staff and management.
SALES ASSOCIATE
TARGET
Tustin, CA
06.2023 - 03.2024
- Responsible for fulfillment by organizing stock and retrieving items for the floor team.
- Created and maintained neat and visually appealing displays to attract customers and drive sales.
- Managed floor of seasonal areas including setup and tear down in accordance with company policies.
- Assisted with inventory management including receiving, unpacking, and labeling merchandise.
- Operated cash register, processing transactions accurately and efficiently.
- Worked Customer Service Desk handling customer returns, credit payments, and complaints providing appropriate solutions and alternatives within the company time limits.
ACCOUNTS RECEIVABLE (VOLUNTEER)
ORANGE COUNTY RESCUE MISSION
Tustin, CA
04.2022 - 06.2023
- Printed commitment reports and reconciling to bank deposit.
- Recorded and entered all payments and donations into Salesforce.
- Generated financial statements and reports detailing A/R status.
- Ran mail merge reports using CONGA, inputting credit card payments into SFDC.
- Responsible for handling exceptions (checked over $500, check over, and donor requests).
- Maintained a high degree of confidentiality.
LABOR WORKER
GRIM WAY FARMS
Arvin, CA
07.2021 - 03.2022
- Assisted with land preparation and crop production by performing chemical and fertilizer applications periodically.
- Constructed and installed frames to support plants, harvested crop using various equipment, operating all tools safely and maintaining their proper operation.
- Ensured that all farming areas were maintained and organized, transporting product to the processing and packaging plants.
NIGHT MANAGER
SCHLOTZKY'S
Albuquerque, NM
11.2015 - 10.2017
- Handled cash transactions and used POS system accurately and efficiently.
- Provided exceptional communication skills and customer service with staff, suppliers, restaurant owner, and customers.
- Managed approximately 4 to 12 employees, coordinating and supervising them to maintain excellent service and cleanliness standards.
- Managed customer satisfaction, product quality, and overall store performance.
- Addressed customer complaints and concerns to improve service and directed more advanced issues to upper management for resolution.
- Opened and closed cash registers while reconciling daily.
MANAGER
SUBWAY
Bakersfield, CA
01.2010 - 04.2015
- Handled cash transactions and used POS system accurately and efficiently.
- Provided exceptional communication skills and customer service with staff, suppliers, restaurant owner, and customers.
- Managed approximately 4 to 12 employees, coordinating and supervising them to maintain excellent service and cleanliness standards.
- Managed customer satisfaction, product quality, and overall store performance.
- Addressed customer complaints and concerns to improve service and directed more advanced issues to upper management for resolution.
- Opened and closed cash registers while reconciling daily.
Education
GED -
TUSTIN UNIFIED SCHOOL DISTRICT
TUSTIN, CA01.2023
Skills
- Clerical
- General office workers
- Customer Service
- Organizational Processes
- Inventory Management
- Management
- Data Entry
- Accounts Receivable
- Reporting
- Microsoft Office Suite
- Office Software
- Team Environment
- Self-starter
- Problem Solver
- Quality control
- Safety protocols
- Employee training
- Team leadership
- Customer service
- Effective communication
- Problem solving
- Time management
- Regulatory compliance
- Teamwork
- Relationship building
- Problem-solving abilities
- Multitasking
- Complex Problem-solving
- Troubleshooting skills
- Personnel oversight
- Time management abilities
- First aid and CPR
- Problem-solving aptitude
- Health and safety regulations
References
UPON REQUEST
Timeline
Supervisor Facility Operator
Life Time Athletic Club
06.2024 - Current
SALES ASSOCIATE
TARGET
06.2023 - 03.2024
ACCOUNTS RECEIVABLE (VOLUNTEER)
ORANGE COUNTY RESCUE MISSION
04.2022 - 06.2023
LABOR WORKER
GRIM WAY FARMS
07.2021 - 03.2022
NIGHT MANAGER
SCHLOTZKY'S
11.2015 - 10.2017
MANAGER
SUBWAY
01.2010 - 04.2015
GED -
TUSTIN UNIFIED SCHOOL DISTRICT