Over 7 years of international experience in emergency, hospital, and hospice care
Valedictorian, Class of 2025 – Palomar College | 4.0 GPA
Proven EMS leadership in compliance, training, dispatch, and operations
NREMT-certified and California State EMT-B with Clinical Medical Assistant certification (NHA)
Skilled in trauma response, hospice support, and patient-centered care across diverse populations
Bilingual: English and German; experienced in cross-cultural communication and care delivery
Aspiring Registered Nurse committed to advancing health equity and community wellness
Overview
8
8
years of professional experience
Work History
EMT-B Dispatch & Compliance Officer
Responsive Medical Services, LLC.
05.2025 - Current
Provide real-time dispatch coverage, triage, and logistics coordination in high-acuity settings
Consult with executive leadership on EMS regulatory compliance at the State and County level
Oversee hiring processes, onboarding, and HR matters across field and administrative staff
Analyze call volume trends to optimize unit availability and resource deployment
Serve as a liaison between operations, communications, and clinical leadership to ensure continuity of care
EMT Field Supervisor
Responsive Medical Services, LLC.
07.2023 - 05.2025
Led daily operations across field units, overseeing vehicle readiness, crew performance, and quality assurance
Supervised Field Training Officers and developed continuing education programs to strengthen clinical skills and protocol compliance
Acted as a key liaison with County and State EMS agencies, maintaining strong regulatory relationships
Collaborated directly with the President to expand facility partnerships and marketing initiatives
Provided dispatch coverage during peak demand and ensured communication center support
Contributed to the billing workflow by verifying transport documentation for BLS and CCT claims
Represented the agency at EMS conferences and maintained an active role in policy and protocol discussions
EMT-B/ Field Training Officer
Responsive Medical Services, LLC.
06.2023 - 07.2023
Delivered high-quality prehospital care in accordance with San Diego County EMS protocols and patient-centered best practices
Operated in extended 10–24 hour shifts, including special event coverage, ensuring readiness in dynamic field environments
Mentored EMTs and new hires through hands-on clinical instruction, assessments, and scenario-based training
Created educational materials and clinical guides to promote consistency and protocol compliance among field staff
EMT Associate Instructor
U.S. Colleges
05.2023 - 07.2023
Provided instructional support during lab sessions, verifying student proficiency in BLS procedures and patient assessment skills
Ensured adherence to NREMT and EMSA clinical standards during hands-on evaluations
Assisted lead instructors with skill station setup, student feedback, and classroom support as needed
EMT Instructor
EMS University, LLC
03.2023 - 07.2023
Taught basic BLS skills according to NREMT and EMSA guidelines
Instructed students on how to complete basic patient assessments and obtain accurate vital signs
Planned and structured lectures to enhance student experiences and complete assigned objectives
Field Supervisor
Symbiosis Care, San Diego
10.2021 - 05.2023
Oversaw daily operational logistics including crew scheduling, vehicle readiness, and supply management
Supported EMT training in documentation, safety, and NREMT-aligned field protocols
Led division growth efforts, increasing call volume and expanding daily operations from 1×24-hour and 2×10-hour crews to 2×24-hour and 3×10-hour shifts
Provided after-hours supervisory coverage and assisted in addressing emergent operational issues
Helped maintain compliance with County BLS/CCT and CHP requirements
Contributed to contract support and marketing efforts by fostering positive relationships with client facilities
Medical Screener
Responsive Partners LLC., San Diego
09.2021 - 11.2021
Conducted COVID-19 testing for San Diego Unified School District in compliance with CLIA laboratory and public health guidelines
Interacted with hundreds of patients across diverse school sites, ensuring respectful, confidential care in fast-paced environments
Maintained strict infection control measures to protect patient and provider safety
Directed patient flow and adjusted testing logistics based on site-specific demand and risk level
EMT-Basic
Symbiosis Care, San Diego
01.2021 - 10.2021
Provided 24-hour BLS and CCT coverage across San Diego County, including emergency response and standby event medical services
Delivered compassionate, protocol-driven patient care in both high-acuity and routine transport settings
Water Rescue EMT & Section Leader
Bavarian Red Cross, Germany
11.2017 - 01.2020
Responded to aquatic medical emergencies and supported multi-agency rescue operations
Led teams of rescue divers and swimmers during coordinated mass rescue efforts
Gained foundational experience in emergency care, scene safety, and interagency communication
Krankenpflegehelfer/ equivalent CNA
County Hospital Mindelheim, Germany
08.2018 - 09.2019
Supported ICU and medical-surgical patients through vital sign monitoring, end-of-life care, and emergency response
Assisted during codes, physician rounds, and medication supply management
Gained early exposure to palliative care and multidisciplinary hospital teamwork
Education
A.S General Studies - Mathematics and Science
Palomar College
San Marcos, CA
05.2025
Emergency Medical Technician - undefined
U.S Colleges
11.2020
Certified Clinical Medical Assistant - undefined
U.S Colleges
08.2020
Additional Trainings & Certifications -
United States
Skills
Customer service
Patient assessment techniques
Critical decision-making skills
Problem-solving
Time management
Critical thinking
Compassion and empathy
Documentation and reporting
Team leadership
Decision-making
Awards
Phi Theta Kappa Honor Society (03/2024)
Psi Beta Honor Society (06/2024)
Coca-Cola Leaders of Promise Scholarship, Phi Theta Kappa (08/2024)
2024/2025 Valedictorian, Palomar College (05/2025)
Summer Scholarship, Cloud County Community College (05/2025)
Finance Manager at Excemptional Medical Ambulance and Healthcare Services LLC and Prime Wellness Training Institute LLCFinance Manager at Excemptional Medical Ambulance and Healthcare Services LLC and Prime Wellness Training Institute LLC
Bookkeeping, Human Resources Consultant at Specialized Medical Delivery Services, LLCBookkeeping, Human Resources Consultant at Specialized Medical Delivery Services, LLC