Leah Bartsch
Apple Valley,MN
Summary
Compassionate and goal-oriented professional with extensive work experience while enhancing client independence through tailored care plans. Recognized for fostering supportive and safe environments . Skilled in medication management and dedicated to making a meaningful difference in the lives of others. A quick learner and effective team player committed to quality care.
Overview
18
18
years of professional experience
Work History
Direct Support Professional
Sevita
Apple Valley, MN
04.2025 - 08.2025
- Assisted individuals with daily living activities, enhancing their independence and quality of life.
- Supported the implementation of individualized care plans in collaboration with team members.
- Developed rapport with clients, fostering a trusting and supportive environment.
- Monitored client behavior and reported changes to ensure effective support strategies.
- Participated in training sessions to improve skills in direct support practices.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Special Education Paraprofessional
Rosemount Middle School
Rosemount, MN
08.2022 - 01.2025
- Supported instructional staff in implementing individualized education plans for students with diverse learning needs.
- Assisted students in developing social skills through structured activities and group interactions.
- Adapted classroom materials to enhance accessibility and engagement for students with special needs.
- Monitored student progress, providing feedback to educators on behavioral and academic performance.
- Collaborated with teachers to create inclusive learning environments that promote student participation.
- Implemented interventions to support positive behavior and conflict resolution among students.
- Fostered a safe and supportive atmosphere conducive to learning for all students in the classroom.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Maintained positive attitude and affirmatively communicated with each student.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Resident Assistant
Ebenezer Ridges Assisted Living Facility
Burnsville, MN
05.2022 - 08.2022
- Facilitated daily activities for residents, enhancing social interaction and engagement.
- Coordinated care plans with healthcare professionals, ensuring tailored support for individual needs.
- Monitored resident well-being, promptly addressing concerns to maintain safety and comfort.
- Trained new staff on facility protocols and best practices, fostering a collaborative environment.
- Developed strong relationships with residents and families, improving overall satisfaction with services.
- Implemented recreational programs that promoted physical and mental health among residents.
- Assisted residents in preparing for activity and social programs.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Helped with medication management between the assisted living floors, and the memory care unit.
Front Desk Receptionist
Country Inns & Suites
Eagan, MN
10.2012 - 05.2013
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Answered multi-line phone system, directing calls to appropriate departments promptly.
- Coordinated appointment scheduling for clients, optimizing daily calendar for reception area.
- Maintained organized filing system for guest records and correspondence, enhancing data retrieval efficiency.
- Assisted in training new front desk staff on procedures and customer service standards.
- Provided exceptional customer service by addressing inquiries and resolving issues effectively.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Greeted visitors warmly, creating positive first impression of organization.
Childcare Assistant Teacher
Ebenezer Child Care
Burnsville, MN
09.2007 - 02.2012
- Developed and implemented engaging lesson plans tailored to individual children's needs.
- Fostered a nurturing environment that promoted social, emotional, and cognitive development.
- Assisted in maintaining classroom organization and cleanliness to ensure safety standards.
- Collaborated with parents to discuss children's progress and address concerns effectively.
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated regularly with parents about daily activities and behaviors.
- Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
- Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
- Fostered a sense of community within the childcare center through ongoing team-building exercises among staff members.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Education
High School Diploma -
Apple Valley Senior High School
Apple Valley, MN06-2008
Skills
- Time management
- Punctual
- Quick learner
- Team player
- Personable
- Friendly
- Compassionate caregiving
- Goal oriented
- Organized
- Being able to help and make a difference in someone else's life, is so important to me
Timeline
Direct Support Professional
Sevita
04.2025 - 08.2025
Special Education Paraprofessional
Rosemount Middle School
08.2022 - 01.2025
Resident Assistant
Ebenezer Ridges Assisted Living Facility
05.2022 - 08.2022
Front Desk Receptionist
Country Inns & Suites
10.2012 - 05.2013
Childcare Assistant Teacher
Ebenezer Child Care
09.2007 - 02.2012
High School Diploma -
Apple Valley Senior High School