Leah Broadfoot
Grover Beach,CA
Summary
Proven customer service expert with a solid background at Costco, adept in money handling and fostering customer satisfaction. Demonstrated ability to enhance store operations and team efficiency, with a keen focus on achieving results through exemplary work ethic and organizational abilities. Successfully managed critical inventory tasks, ensuring accuracy and integrity in all transactions. Reliable cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in multiple areas and flexible with changing business needs.
Overview
13
13
years of professional experience
Work History
Cashier and Member Service
Costco
11.2011 - Current
- Verify the legal age for customers to purchase tobacco and alcohol by following regulations.
- Reconcile and balance the daily cash register. Count money in the cash drawer at the beginning of the shift to ensure that amounts are correct and have sufficient change.
- Prepare daily deposit slips and and securely store cash in designated areas.
- Process payments by cash, check, credit card, gift card, or automatic debit.
- Receive, review, calculate, and track returns on inventory. Issue refunds, credits, or exchanges due to customers in accordance with store policies.
- Perform bi-annual inventory counts to identify any discrepancies. Conduct price checks on items to ensure they are priced accurately.
- Maintain a clean and organized store environment to ensure customer satisfaction. Stock shelves with merchandise when needed. Assist customers with locating items and provide information on promotions or sales. Collaborate with team members to ensure efficient operation of the store.
Education
El Dorado High School
Placentia, California 06.2005
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Money Handling
- Written and verbal communication
- Organizational abilities
- Reliability and punctuality
Timeline
Cashier and Member Service
Costco
11.2011 - Current
El Dorado High School