Leah Broome
Matthews,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Hickory Tavern
11504 Providence Rd Charlotte, NC 28277
12.2019 - Current
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked effectively in fast-paced environments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Referral Coordinator/Front Desk Receptionist
Darst Dermatology
11301 Golf Links Dr N STE 203, Charlotte, NC 28277
01.2023 - 10.2023
- Accessed and reviewed patient records to verify completed referral paperwork.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Developed comprehensive knowledge of insurance requirements, advocating for patients when necessary to secure approval for needed services.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Established strong relationships with external providers, facilitating seamless communication and collaboration in patient care.
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
- Scheduled appointments with specialists on behalf of clients.
- Communicated with patients, ensuring that medical information was kept private.
Outside Lawn and Garden Sales Representative
Lowes Home Improvment
5711 W Hwy, Indian Trail, NC 28079
06.2019 - 03.2020
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
Associate
Foodlion Grocery Store
5850 W Hwy 74, Indian Trail, NC
06.2016 - 06.2019
- Performed inventory control, such as counting, and stocking merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Interacted with guests in friendly and knowledgeable way.
Education
Associate of Arts - Criminal Justice
Central Peidmont Community College
Charlotte, NC06.2025
Skills
- Staff Training
- Safe Food Handling
- Team Leadership
- Healthcare Systems Understanding
- Critical Thinking
- HIPAA Guidelines
- Heavy equipment operations
- Scale Operation
Timeline
Referral Coordinator/Front Desk Receptionist
Darst Dermatology
01.2023 - 10.2023
Server/Bartender
Hickory Tavern
12.2019 - Current
Outside Lawn and Garden Sales Representative
Lowes Home Improvment
06.2019 - 03.2020
Associate
Foodlion Grocery Store
06.2016 - 06.2019
Associate of Arts - Criminal Justice
Central Peidmont Community College