Dedicated professional with experience in catering management and guest services. Skilled in effective communication and client relationship management, contributing to improved customer satisfaction, and successful event execution.
Overview
3
3
years of professional experience
Work History
Catering Coordinator
Cafe Zupas
West Jordan, Utah
11.2024 - Current
Independently managed and prepared catering orders at the store location.
Enhanced customer experiences by proactively communicating about orders.
Independently managed and prepared all catering orders for the store location, generating approximately $20,000-$24,000 in monthly revenue.
Maintained accurate records of catering orders and client interactions in the system.
Guest Service Specialist
Tanaku Lodge
Elfin Cove, AK
05.2023 - 09.2024
Ensured excellent guest experiences through effective collaboration with team members.
Executed daily housekeeping tasks, including room cleaning and supply restocking.
Delivered high-quality customer service to enhance guest satisfaction.